May 2023 by Kelly Griffiths
Keep Messing up handing over repeat medications when someone picks up on my behalf. even when I call to confirm the items are ready earlier the same day.
April 2023 by Mickey Mouse
Have used them for 30 years . As they say they are no longer taking cash . I have decided to move our prescription business and general purchase of shop items to either Boots or Tesco . Thank you for all your assistance, but it's my right how I pay you .
April 2023 by Kate Pike
The pharmist In store today Monday the 6 th of march 2023 . Is so rude . My husband come in to buy a nebuliser and wanted to purchase some irripods saline water to put in nebuliser. He is liar and told my husband he needed a prescription of the dr for saline water . Husband went to badhams and got a box there. Daughter did come back to you and she was able to buy a strip .
January 2023 by Kevin Childs
Absolutely diabolical customer service, if you value your health I would NOT recommend this pharmacy.Messed around when went to collect a repeat prescription (been taking for 15+ years) for nearly 45 minutes. Had run out of one of my medications, ordered through the NHS app, went in to collect to be told there was an issue with the prescription so sent to the surgery next door. No-one left able to do a prescription (late Friday evening) so sent back to pharmacy for an emergency medication issue. Queued again to be told I had to go and speak to 111, that done and referral for medication sent to the pharmacy, queued AGAIN to be told the pharmacist did not see it as critical medication so speak to surgery on Monday. So now no Medication for at least 5 days!!! Glad the pharmacist can understand my medication regime better than the cardiologist who issued it. Abysmal service, could not recommend this pharmacy to anyone. Shame you cannot select negative star rating :( must of seen over half a dozen other people turned away without medication they had come to collect whilst in there.
August 2022 by Andrew Prout
The assistants in store are always friendly, helpful and accommodating. It?s a little frustrating that for whatever reason there often seem to be problems getting prescriptions from the doctors next door and they don?t always have the items I required in stock, which can be worrying. This is, I understand, most often a problem with imported supply of certain medicines.
August 2022 by Ian Bendle
This is a great place to get your meds and medical advice when needed
May 2022 by Hayley Bevan
Couldn't organise a pissup in a brewery. No communication between staff. We specifically asked if they had our tablets and full quantity needed, they said yes! The man then proceeded to get all tablets and handed them over to then say oh you need to come back tomorrow for the rest.. oh wait it gets better.. goes back next day (baring in mind were not local) and they've given my hubbys meds to someone else! So wasted trip! Then I've had enough as hubby don't drive due to condition so has to rely on me. So I phone up to get head offices number to get told which do I want number or address then get told oh wait no you can't you have to go through us. So tell them and they starting listing off a bunch of lies. So much so I hung up and managed to find head offices number for myself, after speaking to head office a full investigation is now being done and head office was not impressed at all. 3 days later finally received all meds that they said they had on day 1! Do not use this pharmacy if you value your health! Oh and if your a wheelchair user don't use the buttons on the doors they don't work and they refuse to fix them! So much for customer care aye.
March 2022 by Sally Kennaby
Very pleasant staff..extremely helpful with any queries. Highly recommend
February 2022 by Lyn Challoner
Lovely staff freindly and helpful ,handy chemist close to our local shopping facilities and school .
January 2022 by Glen Robins
The staff here are all very helpful and friendly even when working under extreme pressures, I was recently prescribed a new inhaler and the pharmacist rang me about a week or two afterwards to check I was getting on with it O.K ( something my COPD nurse promised to do but didn't) In these difficult times they are doing an amazing job !!
December 2021 by Me Not (Edwin)
Poor and provincial customer service. Unable to arrange phone notifications. Lacklustre responses from staff. You dispense medicine, so get on with it.
November 2021 by Mrs P D (Lady P)
This is a friendly chemist with kind staff. We always phone first to check the prescription is ready and the staff on the phone are always really helpful and cheerful. They were able to arrange delivery during Covid but since lockdown has eased we having been picking up from the shop which is Covid secure and well set out.
July 2021 by Mike Cox
The staff were friendly and very happy to help you in way they can
July 2021 by Melissa Tiley-Waters
Staff helpful, good product range, prices very reasonable
July 2021 by Penelope Davis
This is a friendly chemist with kind staff. We always phone first to check the prescription is ready and the staff on the phone are always really helpful and cheerful. They were able to arrange delivery during Covid but since lockdown has eased we having been picking up from the shop which is Covid secure and well set out.
