March 2024 by Martin Sansom
Great service,shown how to fit the car seat back and front facing and how to remove the different padding.
March 2024 by Lorinda Anne
I had fantastic service from Wizhal, today. I needed a number plate lightbulb . Light was fixed quickly, professionally with some very much needed laughter thrown in . Wizhal also very kindly checked my tyres and oil as I was concerned especially the exhaust. . He was amazing, reassuring ,excellent customer service from him. Thank you .??
March 2024 by Pat Day
I had great service this morning from Lucy and Adam, needing to get new lightbulbs at 8am (which I hadn't expected to be able to do). Lights were fixed quickly, with extra checks being made on the car, and they went out of their way to make sure I bought the best version of an additional item I was buying. Very friendly, a lovely start to the day ?
March 2024 by Karen Lowden
Helpful, patient and reassuring. Explained everything really well.
March 2024 by Eve Berry
I needed a new car battery. I am completely clueless when it comes to cars. I had a new battery fitted in under 10 mins.
March 2024 by peter magloyden
I would like to thank Tom & Jay-H for the service work done today 29-03-24 on BD52VEV and their polite manner in the job that they carried out. P Magloyden
February 2024 by Natalie Mclean
Excellent service from start to finish! Thank you!
February 2024 by Carl Russell
Sadly very disappointingI bought wiper blades including fitting, as I thought I they would be fitted by experts who would change them in seconds. The guy was pleasant enough but couldn?t fit the first blade on. After putting the bits & pieces on my bonnet ? and leaving the wiper arm against the windscreen with no blade on ?, that was enough for me. He put the old blade back on and I left to change them myself at home.
February 2024 by Stephen Roberts
Pleasant staff, however they said that they could not fit my new number plates as the existing plates were rivetted on! Not very impressed.
February 2024 by Antony Norris
Tayne, Robbie and Jay, were excellent. Despite problems with the booking, the online service booked an appointment for a assessment although told me I would have the repair done. However the lads there managed to get the parts together and fit. Great job thanks.
February 2024 by Rafal Purgal
Great service, I sincerely recommend it.Thank you Eesaa and Jay.
February 2024 by Alex Howard
I booked a bike trade-in assessment earlier today for my hybrid bike, collecting dust at home. While the outcome of the bike was disappointing, John explained the reasons for the value assessment with a detailed explanation. I was showing the wear on the chain, not meeting the minimum requirements. He suggested ordering a new chain and cassette, bring into the store to be fitted, and there we go!While also being advised how to rearrange a remote installation for the car from your team on the front desk!Excellent service, not the outcome expected by his eye for detail, and initiative is second to none!
February 2024 by William Bush
So helpful and kind to those who do not understand cars! Honestly well done hiring people who are genuinely nice and care about customer experience.
February 2024 by Izabela Fletcher
Big thank you for Jay D from Gloucester store. He was really helpful with his advice.
February 2024 by Chris Jones
Great service from Luke - really helpful and friendly!