March 2024 by Michael Trott (Mike)
Awful experience. Was advised to speak to a pharmacist regarding my cough and pain. Was told 5mins when I entered only to wait 20mins... while waiting I notice other people also getting FOBBED off with the same 5minutes.... that more like 15mins.When eventually the pharmacist came out to speak to me she rude asks her colleague "who want to see me?" She looks at me rudely Then speaks to me openly infront of everyone instead of taking me to the private room by entrance.And rather than asking me questions, just fobbed back to to doctors..... the doctors sent me to you!!DO NOT USE THIS PHARMACY. I will be changing where I collect my and my family prescription from now on, 1 experience I will not forget.
February 2024 by Caroline Gore
Rang for a repeat prescription. I l let the phone ring for 14 minutes but the pharmacy did not pick up!!
February 2024 by Watty
Trying to call them is an annoying waste of time, it just doesn't get picked up. Your call is very important to us etc. Answer the phone then. Ringing them on another phone now 18 minutes still no answer. As usual I have to hang up again. Third time today.
February 2024 by Sarah Purser
My partner was in your store on Wednesday evening at roughly 10pm with a prescription from the hospital for our heart baby who required some specific medication. The lady who took the prescription informed my partner that the medication in question would not be found in any pharmacy as it takes a few days to order in. Upon this information she immediately took it upon herself to get the situation sorted promptly by contacting the on duty pharmacist from the hospital to inform her of what was happening. Such an amazing response to a medical emergency. So very thankful to her for sorting a resolution for our son to be able to get his very important medication.
February 2024 by Daniel Hillary
There's no option to give zero stars so one star it has to be.If you want to run a well organised, customer-facing business then look at these guys .... and then apply the opposite!(on the upside, it encourages you to keep good health)
January 2024 by Jacqueline Butler
Praise, praise, praise, young woman front of house is calm, super efficient and extremely polite.
January 2024 by Damien
Only thing good about them they are open till late. If there was any other I would use them
January 2024 by nedy nedy
This place need trained staff. So I left my prescription at 18:28 and now at 20:04 they are not capable to handle to me. I am with almost 39° is a antibiotic and I can't leave it for tomorrow so yeah "thanks" to the manager . And is not the first time . And after if you go to ask 2 3 times after almost 2 hours going back and forward they call you probably after agresiv so you have to stay quite and accepted to be trated this way
December 2023 by Anthony Nelson
Great staff, very helpful, I couldn't get my prescription from my regular pharmacy as they were out of stock rang around quite a few other pharmacy's no joy, they went out of their way to get some in on the same day for me. Thankyou glevum pharmacy.
December 2023 by Lee Grinter1972
Friends and quick service
November 2023 by Peter Lewis
I have nothing but praise for the staff here - patient, helpful, friendly. I have one prescription every four weeks and one every six weeks, and so far (5 years) I have had few problems, all easily resolved. Not perfect, but not too far off!
November 2023 by Gary Taylor
EVERY, I MEAN EVERY TIME I use this awful place for a prescription, it's a nightmare! I asked for delivery on previous 6 occasions, and they said it was put on wrong shelf, so not delivered, causing me problems and putting my health at risk. I've now been prescribed urgent antibiotics and so needed to collect. I checked with them that it was ready, and was told it was. I get there to be told its out on delivery! I asked to see manager as enough is enough, to be told they dont have one! The people employed in this pharmacy are useless! I'm pretty certain they all have mental disabilities as the basic tasks seem impossible to them. I'm also certain that they have to be cesarean born as there's no way on God's earth, they managed to find their own way out of their mother's womb. IF YOURE THINKING OF USING THEM...DONT!!! YOU'LL REGRET IT!
November 2023 by Anita Godley
Always a queue out the door, followed by a long wait for your prescription to be dispensed. Today I was told prescriptions were being dispensed within 20 minutes, but the reality was a 50 minute wait!! Very poor service and sadly far from a one off. Service needs to improve dramatically.
November 2023 by Laura Buckley
Everytime I get my prescription sent here I end up regretting it. Always waiting 30 mins at least for a prescription to be made up.Never answer the phone and very under staffed
November 2023 by Suzanna Mayo
Awful service. Told they didn't have my prescription, rang my Dr's back, informed me they definitely did have it. So went back in to then be left waiting a further 30 minutes !! whilst in obvious discomfort. Shocking service. Staff are utterly rude and unprofessional.
