February 2024 by paul Large
Never have sufficient meds in, they have so much business they cannot cope. My advice: go somewhere else
December 2023 by Craig Drew
Stood and queued for an absolute age until giving up and walking out! Got completely ignored whilst staff just kept their heads down and ignored me..a smile or acknowledgement isn't hard! Service always abysmall in this place. Needs sorting out!
December 2023 by satisfire spencer 123
Incredibly rude and ignorant staff. Need a good lesson in customer service!
December 2023 by Luke Taylor
Staff are useless, when you are queing for your items you can often overhear staff talking about in appropriate subjects from their personal life. On another occasion I overheard staff mocking somebody for waiting on the phone line for a while with no answer. This is concerning when you think they are handling medication and not concentrating properly. Mainly the blonde British member of staff who Mocks people
October 2023 by Ben Oseman
Always treat me well, don't listen to the reviews about certain members of staff, everyone is polite and helpful, it's just a busy workplace. If you speak to staff politely you always get a polite response.
October 2023 by Shini Jaggy
Very rude staff specially one person
July 2023 by idowu opeyemi
Great service but small area
July 2023 by Leigh Morgan
Petite Eastern European woman is extremely abhorrent and speaks to you as if she is atop a high pedestal talking to a piece of dirt on her shoe. She is rude, lacks any empathy or patience and is very abusive to customers... this seems to be an ongoing issue as looking at the other comments on here, as well as from my own experience and seeing her behave to other customers first hand . I also shared my experience with my father, who regularly collects prescriptions up from Aspen and tells me she's like this all the time and really dreads going in when she's working. Should be sacked. Having 'abuse will not be tolerated" signs all other the place are a joke as it doesn't seem to deter staff from hurling abuse at customers.
May 2023 by Motorista
Good staff.Had the stock..and no problems with getting in items that was not thanks
April 2023 by Lidia Bojczuk
Staff are efficient and helpful, unlike some other pharmacies I have used in the past. They work really hard and maintain professionalism. 5 stars!
February 2023 by Lynn Cowley
Fed up with the staff being rude to my daughter when she picks up my meds. This week left without important medication. I feel ill . Will be moving to another pharmacy.
January 2023 by Aimzy aimz
Came here today they didn?t have an old lady?s medicine . She said can I call in the morning to check . The receptionist said ?I wouldn?t bother we aren?t even answering the phone , if we can?t take toilet breaks why should we answer a phone ? I was disgusted and so were the other customers waiting . The phone was ringing in the background and true to her word she laughed with another receptionist and said ? we ain?t answering that ? and carried on laughing . Absolutely vile
December 2022 by Louisa Gardiner
Given two as most the staff are friendly and polite. One member makes my trip there for my sons medication an absolute nightmare. I don't think I've ever been spoken to so rudely by someone who is apparently there to help in my entire life. Asked a simple question and wasn't even able to complete the question before i was snapped at to go wait for my script. I dread my trip in there every single time. it is sad as all the other staff are lovely.
December 2022 by lindsey hendry
Collected my prescriptions yesterday afternoon and the queue was almost out of the door but the staff were friendly and professional. Queue was served very quickly.Parking is becoming a problem and remembering to check your car in is annoying but worth it as I know people who have had the fine.
November 2022 by Deanna Rooney
On 9/11/2022 at 15:30hrs I Was being served by a young helpful professional worker she was polite, informative and adequately answering my questions. Another worker who was across the room [approximately ten feet away from me] began shouting loudly AT me. NOT to me, she was using a very aggressive manner, extremely rude behaviour, the only question I wanted to know is that 'when will the rest of my items arrive' .I didn't need or ask input from the uncaring bad mannered worker.The worst thing is that the manager/head pharmacist didn't intervene- he just stood there listening. I would like to take this insulting behaviour forward as a complaint, 5 other customers in the shop at the time showed disgust at her extreme uncalled for rudeness -to customers. I heard a statement from a couple of waiting customers that they have heard her undertake this revolting shouting in the past. She is obviously too stressed to undertake her job role. She needs training on customers care and communication. She is giving this pharmacy a bad name which is unfair as her colleagues are very professional compassionate workers.
