October 2023 by Charlie
Had a really bad experience here, the staff were quite rude. I was waiting patiently in the store by the ?please wait to be served here sign? and asked to stand somewhere else by an obnoxious staff member in a condescending tone. There was a queue built up due to someone posting a lot of parcels and despite there being other staff members available to serve other customers they didn?t bother opening another desk. I appreciate that running a business like this can be fatiguing but if you no longer like people maybe you shouldn?t be doing it anymore.
September 2023 by Danz ?DS? Sweed
Friendliest and most helpful guy at post office. 10/10
July 2023 by Helen Clark
Lovely friendly staff make your visit worthwhile..
May 2023 by Martyna Dinter
Visit this post office very regularly as I work nearby, very friendly and helpful staff, Paula and Raj are always happy to help! Thank you!!
May 2023 by Albany Bradley
Friendly and helpful service, there's also a post box right outside
May 2023 by Jane Glastonbury
Home Bargains and Farm foods brilliant useful shops
March 2023 by Helen Allsebrook
I was disappointed that the postmaster voiced his opposition to Royal Mail strikes, stating ?it doesn?t help my business or salary?.My advice to him, should he have let me speak, would be to join a union and do something about it rather than complaining to someone trying to use the Royal Mail service and his business.
August 2022 by Constantin Andrei Pal
I?ve been going to this postoffice for many years and they always go out of their way to help you. Raj and Paula are always very respectful and friendly.
August 2022 by Alexander Paige
I don?t want to even give a star. I used to live in Filton and I always had negative experiences here with the blonde lady being very rude and condescending. I was passing by and needed to post a parcel today, 2 years after leaving Filton, I was shocked at how rude the blonde lady still is. I post the tiniest parcel and she said £5.50 for signed for, I pay around £3 in my post office in Thornbury. I said ?has the price gone up a lot?? Just curiously asking, and she bluntly looked at me and said ?no?. No customer service or warmth.
July 2022 by W Kang
I went in to send a small parcel. The parcel size was too small. The postmaster was extremely helpful in sorting out the problem and explained to me why a minimum size is needed to stick the bar code on the envelope. It is interesting to know that the bar code has so much information (inc the post address) that could be processed by machines.The location is very convenient. There are many car parking spaces along the road (all free. There is a time limit of 2 hours which is sufficient). It is also fine to park at the nearby shopping centre with Home Bargains, and then a very short walk.Overall, I am very pleased with the service (friendly and helpful staff, and its convenient location with easy car parking facilities).
July 2022 by Elaine Chandler-jones
Every time going to filton post office i find most helpful and obliging very friendly service thankyou to all staff.
July 2022 by Louis Dunn
Amazing local post office. Highly recommended, knowledge of postmaster and staff is second to none.
June 2022 by Iris Hearn
Always a pleasure to visit Filton Post Office Very helpful and kind staff
February 2022 by Morristim1M
Absolutely awful customer service. Incredibly rude
September 2021 by MelanieS-232
Outstanding customer service received by the Filton Post Office today when I went to tax our car. Patient, kind, and helpful staff who put my mind at ease. THANK YOU SO MUCH!
