November 2023 by sai arichandran
Not picked up phone, why is there no voicemail option. I am not at home and need to reorder my prescription as I have lost it so it is quite an urgent matter and I can not visit the pharmacy in person
September 2023 by Bethany
Very friendly and helpful!
August 2023 by Jonathan Hogg
Don't understand all the bad reviews. I just spoke to a very helpful guy at this Pharmacy who is training to be a doctor, and who has helped me understand how to best treat my sinus infection. I highly recommended this pharmacy
June 2023 by Anon
Would give this place 0 if I could. There is some lovely pharmacists there but there?s also some that need some serious upskilling on basic NHS free prescriptions / exemptions. I have received the worst customer service on 3 occasions today to get some medication for a private and embarrassing matter which I needed the prescription urgently to help treat. I called my GP and had a text message to confirm I was exempt and they still refused despite a new prescription having been issued with a ?Y? in the exemption box. Just because my condition doesn?t fit the tick boxes for refundable prescription they refused. Previously this has always been free from them which I explained and she had none of it. She is not aware of the background of why I need the medication and plus being in pain etc was very unprofessional and shocking to experience. Do not waste your time here.
June 2023 by Mike Waines
Never answer the phone been waiting 2. Weeks even tho they say 5 working days wish there was another in the area.
January 2023 by Martin Figgures
New people in there learning the system bit chaotic at present
January 2023 by Ally Cox
Awful awful. Avoid!
July 2022 by Nengi Wilcox
Definitely terribly run. Tried to call to make a quick inquiry and spent over an hour trying to reach someone. No one answered even after calling over 10 times. Surprised you?re still in service
June 2022 by Poppy
With the inability to produce my prescription on multiple instances, having either lost it or the mysterious pharmacist is not in to okay it for collection at another location, I was somewhat held medically hostage on occasion. From not being able to get my birth control, to going a week without antidepressants, I have to say, this pharmacy is not for me. Added bonus: I certainly didn?t like when they used my stock of Prozac for someone else that they did not order enough for!
June 2022 by Nick Carnew
Have to get your request in early to make sure you get your medication
May 2022 by Teya Hetherington
Appalling- housemate had to wait three weeks for a refill of depression medication because they kept giving it to others and they didn?t have her birth control. It?s really horribly run and not running responsibly. Go here and kill yourself or get pregnant basically are the choices you?re given!
May 2022 by dave wilkam
I?d send my prescription to them two weeks ago then after week I?ll try to collection women was ther with glasses and said not ready yet and will try tomorrow,if said is ok then 3 days after that day I?d pop in down and she was there with another guys books with beard very rude and not polit at all then said oh not ready yet I?d try to control my self because that Medicine is to important for people wasn?t order for candy they said not ready another day,Medicine is save the people to alive can?t say not ready and continue that word.they very usles and unprofessional people that women with glasses and they bold guys with beard.I will change my pharmacy asap.non star pharmacy
May 2022 by Karen Devonshire
The lady I spoke to was very helpful, as was trying to sort out my mother in law's tablets. As one lot hadn't been ordered.
March 2022 by Sarah Payne
This pharmacy used to provide such a good service when it was first set up alongside the practice. I have no idea what is going on you can never get through on the phone no matter what time of day you call. Its a such a shame that the no one appears to care much about the poor service that's provided.It's a real privilege to have this so please can we get this turned around to provide a better customer experience.
January 2022 by Summer
Rude staff who rolls their eyes at you for things outside your control, never seem to recieve my prescriptions unless pushed to double check and they suddenly appear. changing asap, go somewhere else
