August 2025 by Paul Stacey
Massive selection in every genre. Ground floor can get crowded, but is better on other floors. There's lift, and escalators.
Cafe on 1st floor with decent seating indoor and a terrace with outdoor seating.
August 2025 by caroline ?Carrie83? Little
Lovely bookshop and cafe.
Nice calm atmosphere.
Good coffee
July 2025 by vilayoor hariharan
Beautiful book shop for all varieties of literary works
July 2025 by Felix Chatwin
Stellar service from Chloe at Waterstones!
I popped in with a vague idea of the kind of book I was after, and Chloe nailed it. She didn?t just rattle off a generic sales pitch ? she genuinely listened, asked smart questions, and her passion for books shone. I could tell she knew her stuff inside out, and her enthusiasm was contagious. She recommended something spot-on, and I left genuinely excited to read. Chloe is a real credit to the team ? friendly, attentive, and clearly loves what she does. Can?t wait to come back for more recommendations!
June 2025 by Toby Chislett
Second consecutive time web says book in stock so thought I?d pick up before work for it not to be found by staff. Depressing it?s now cheaper and guaranteed next day through Amazon
May 2025 by Daniel cox
A lot of nice books to choose from
May 2025 by Katalin Hart
We love Waterstones! Whether you wish to get books, games, presents or just even a coffee & cake, it is a great place to go to. My daughter (from when was little and even now, when pre-teen) loves going there too.
May 2025 by Maureen Sutherland
Beautiful store
May 2025 by Serra Fairbairn
Great coffee shop , recommend balkonu when the weather is nice .
April 2025 by Tom Buckland
Really nice shop
March 2025 by Carol McIndoe
I could easily spend a whole day here and come out with an armful of books and other goodies. Fantastic stock, presentation and atmosphere.
January 2025 by Matthew Rogers
I genuinely love visiting this store either on my own or with the kids. The staff are always incredibly helpful and knowledgeable.
January 2025 by Olwen Freeman
Helpful knowledgeable staff.
January 2025 by Alistair McKendrick
Took my children as we had a voucher and re-fell in love with book shops! The staff were super helpful and all of the children got something they spent last night reading. Special bonus / the coffee is great and Polly?s board game recommendation was top drawer. A real reminder of when a website just can?t compare!
December 2024 by Wendy Dong
Really liked the Waterstones bookshop?s ambiance. And the settings are so convenient for searching specific books we need. The exceptional surprise was that we saw the Coltswold?s edition Monopoly!! INTERESTING!So we didn?t hesitate to buy it!?