March 2024 by Diane Parker
UselessParcel due on Feb 23. No sign of it and no card. Eventually found it had gone back to Bristol. Due for delivery.today. . Feb 26 Waited all morning . No sign of parcel. Tracking says unable to attempt delivery - I was in the house! Parcel did not have to be signed for!
February 2024 by zimbruz
I suppose to receive a parcel today but surprised I received a message saying that they are not able to attend the delivery.They both the mail today but not the parcel. I was home all day waiting for this parcel and the postman didn?t arrive. The worst local office is this one. You should be ashamed of yourself
February 2024 by BLACK Inc
The staff are very helpful and do great job under pressure
February 2024 by Mio Shen
opens at the most inconvenient times
December 2023 by Danielle ?DanT08? T
Just an ordeal under the new system.The only person that ever works here is so unbearably slow that you need to wait a minimum of 30 mins every time.Opening hours are ridiculous, it?s clear customer service is not a priority.
December 2023 by Charmaine Smith
Silly opening times makes impossible for working people to collect . Especially closing sundays which is day working people could collect . Or could do with opening late one evening a week ?
November 2023 by Clare wiseman
Normally 5* however, for about 6 months I have not had post bags delivered to my home (online business), I have been picking up a few at Bath Rd post office but they have very few to spare. How does this support your own Click and Drop business? Stop hoading the bags and get them out into circulation. If you had a phone number I would have called it.
October 2023 by Dan C
The staff are an absolute bundle of joy. Their positive and friendly approach means I have come away satisfied with the service they provide, hence this glowing ONE STAR review.
October 2023 by Aamir Khan
Poor services. changed address but attempted deliveries on same address. Very unsatisfactory. Never gonna try again royal mail services
September 2023 by Daimo
Absolutely disgusting service. They don't take things back to the depot anymore and will keep you waiting while they try to deliver while you're at work for two days. Consequently they've cut the open hours so it's never open past 1800. Royal Fail are just another British institution that's been gutted by short term policy making.
September 2023 by Sam Lowe
Absolute travesty of a "mail courier" even with clear delivery instructions it has failed 3 times WITH someone in. Too lazy to knock or ring the bell but will write a red slip and ignore instructions
August 2023 by Alex Victoria
Absolutely terrible service.They take forever to deliver a parcel to you, even if you live nearby the depot like I do.One time, a parcel was scheduled to be delivered to me on Saturday, but they never did the delivery and the depot closed at 12PM that day, so I had to wait for it on Monday!Speaking of, whenever they return the parcel to the depot for redelivery if your not in or the address is inaccessible, you cannot go over there in person to pick it up, they hoard it for the whole day and attempt the delivery tomorrow, even though it would be easier, faster and more helpful to just hand it over to you at the desk.These guys need to seriously improve their service, whenever I order things online and when the royal mail do the delivery, I can expect them to do a terrible job at it.
August 2023 by Raf Tea
Useless as the delivery driver does not bother to go through the gate to the building but marks as address inaccessible.
June 2023 by Olwen Johncock
At home all morning with door open and they said they delivered today. They have not. My camera has not picked anyone up delivering my parcel
April 2023 by Richard Moseley-Kendall
Hard to park at but friendly staff always helpful