February 2024 by Hazel Lewis
Still in recovery so can't comment on result but customer service on WhatsApp is brilliant and Abbey from the Cheltenham branch was stand out brilliant throughout before and aftercare
June 2023 by Andy Gibbs
My distance vision was deteriorating and I was due to drive across France to my son?s wedding later this year so I went to Optical Express for corrective surgery. Sadly, following lens replacement surgery, my vision is actually worse than when I went in and I will now have to wear glasses or contact lenses until some further correction can be made. The Cheltenham office is no longer fully operational so it has been necessary to travel to Bristol for surgery and subsequent follow up, although the Cheltenham office we able to fit me in for an unscheduled appointment to review the failure to correct my vision as originally planned.
April 2023 by Jordan Knatt
Thank you to the wonderful Sam! With incredible customer care, Sam and team really went above and beyond to help me make my appointment and to help me sort out outstanding task ahead of my surgery. Big shout out to my eye care professional for putting me so at ease and also to Andy who went out of their way to help me find the place! Thank you so much guys, you?re all amazing!
October 2022 by Andrew Tremlett
A big thank you to Apoorva and the team at Optical Express for their professionalism and care throughout. My experience of LRS has been without fault, the results were immediate and improving day by day 4 weeks on. My wife had the same procedure a week later and has better than 20/20 vision. Thank you once again and particularly to Apoorva for her aftercare.
October 2022 by Lily
Fantastic results! I had my initial consultation and check up here. Both times staff were friendly and professional. Would highly recommend!
August 2022 by Jessica Tupper
Although I wasn?t able to have the eye surgery I wanted to. I?m happy with my results and life without glasses is amazing! Staff in Cheltenham were brilliant too!
May 2022 by Layla Mellor
Cannot fault Cheltenham Clinic or the surgery and team in Birmingham. I've been made to feel at ease, cared for and everyone is really knowledgeable and answered any questions I had. Appointments have all been on time, post-op care has been great - just wish I'd done it sooner!
March 2022 by Jessica Costigane
Quick, efficient service.Came for initial appointment and had surgery one week later. Every question was answered professionally, every step of the way was explained clearly. The surgeon and team were amazing and put you at ease. Would recommend to everybody!
March 2022 by Green way Mili
Extremely pleased witu my results. I would highly recommend the Cheltenham clinic. All the staff members put me at ease. Apoorva espicalky was very professional. I love my vision and can?t stop talking about it to friends and family. Thank you Optical Express for changing my life.
March 2022 by Martel Sutherland
I went to Cheltenham optical express and the staff there looked after me really well as I was very nervous about the whole procedure but they reassured me that it would all go well and I?m glad I listened to them as I am so pleased with my sight now would recommend it to anyone you can?t put on price on your health! Since my appointment they?ve done everything they promised and more I?m really glad I came here!
March 2022 by Emily Barrington
Extremely helpful and accommodating staff from consultation through to the surgery, they were very flexible and did everything they could to make it a smooth process. Thank you Sajjad who carried out surgery and Apoorva who worked tirelessly to get me my appointments at short notice. Very pleased, I?m at 20/20 vision already after 24 hours!
March 2022 by Teresa Coupland
I?ve had such a positive experience with Optical Express and the whole Cheltenham team. After years of deliberation, I decided to enquire about laser eye surgery. I booked an appointment with ease, and had a free 90 minute consultation. I felt no pressure to go ahead with the surgery, but made a balanced decision that it was right for me.The Cheltenham branch don?t offer surgery, only consultations and aftercare, but they made sure all my appointments were booked and I knew what to expect after the procedure, which I had in Bristol. Back in Cheltenham, I had great aftercare, and, over a month post-op, have better than 20/20 vision!I can?t recommend this team highly enough and I can honestly say that the surgery has changed my life! Thank you team.
March 2022 by Yan Lewis
I had a brilliant experience with both the Cheltenham branch and Bristol which is where my surgery took place. Everything was explained very clearly and reiterated at each stage, the staff were welcoming, knowledgeable and answered all of my questions in detail. My surgery went extremely well with fantastic aftercare I couldn?t be happier, I?m currently at month 1 after my surgery with better than 20/20 vision and no noticeable side effects as yet. I would highly recommend.
February 2022 by Jenny Hawrot
So very happy with the service I received at Cheltenham. The staff really couldn?t do enough for me. They were so helpful and explained everything really thoroughly. The care I received was second to none and they were so diligent throughout. 100% would recommend!
February 2022 by Irina Shostak
I'm very pleased with Optical Express Cheltenham. I had my first consultation and follow-up appointment here. Everything was done very professionally; the information I was given was very clear and straightforward. I didn't hesitate to book a surgery in Bristol (which was great too). I would definitely recommend Cheltenham branch to my friends.
