August 2025 by Realtor Gideon
Very lovely arrangement
April 2025 by vitor abreu
Nice shopping place with loads of accessible clothes
March 2025 by Richard R
Frustrating layout that forces me around the store from entrance to exit. I don't appreciate being subjected to a poor attempt at mental manipulation.
February 2025 by Blake Joseph
Had a pleasant shopping experience today as two staff members katie and toby helped me on the self scan tills, I fully appreciated it as me and my wife are disabled, will be shopping here again.
December 2024 by Nicole Millin
Was really stressed at the till when an assistant ( Laura) came over was really helpful , this is just what?s missing in retail now that smiling face willing to help and assist ! Well done Catalan on employing good staff
November 2024 by Natalya Heart
I went to shop very recently in Cheltenham matalan with my teen son.Of cause he was wearing hood and i m foreigner. I dont like him wearing hood and i know about stigma.My son is very good with animals,shy,kind person...When we entered shop we heard this loud voice speaker -"shoplifters be aware there are security cameras here,bla,bla..."I am very sensative and sensable person and i found this unwelcoming approach to the customers..and it put me off of buying anything there.Never will go there...P.S.Customer has rights to receive a good welcome in shop and nor shop's problems nor shop's insecurities...
November 2024 by Beverley Nolan
Friendly lady helped to find what we were looking for where else some place said look for person that covers the area or buy and bring that if it don't fit .
October 2024 by Sarah Blaby
Terrible customer service. I walked past 3 girls 3 or 4 times in the space of 5 minutes, very obviously looking for something specific but they were far too busy having a chat to bother asking if I needed help. When I went over to them to ask for help, 2 of them looked straight at me, then carried on chatting so I was forced to interrupt their conversation to ask a question. They didn't know the answer to the question and didn't seem to give enough of a stuff to bother finding out either! Also, while I was looking round, one of the aforementioned girls walked into my path, stopped dead and just looked at me with a "well move then!" look, forcing me to move out of her way, which is just plain rudeness towards a customer!
September 2024 by Mathew Inglesby
I was served by a lady named Laura. Super friendly and very helpful. Helped me get a matalan membership (which cost me nothing) and saved me money on my shop.
If more shops had people like Laura, I'd start to shop online a lot less. Fantastic staff member!
August 2024 by Peter Andrew
Easy parking nice clothes.
August 2024 by heather whitmanhwhi
Need some different designs
August 2024 by Sreenath
Nice collection with reasonable rates
August 2024 by Mohammad Abdul
Helpful boy working on tills downstairs , he signed me up with matalan, nice place to shop, coming back again.
May 2024 by Terri-Anne Nightingale
went to matalan yesterday and i started in the kids section where this girl with glasses was changing all the displays around after i was finishing in the kids section i asked her if there was a lift as i wanted to have a look at the home section but i had a pushchair with me, she replied yes but it?s out of order no offer to help me up the stairs so then i walked over to the steps and started pulling my little girl up in the puschair and then this other male worker stopped me (i think he was ginger if i remember) while i was on the steps asking if i?m going to shop or going up to do a return i then replied to shop again no offer to help me luckily this other shopper offered to help but both workers where by the steps watching me struggle. not happy at all.
April 2024 by Bob Pate
I like Matalan. Good product at realistic prices
