March 2024 by janet o brien
Purchased a settee from them ,I can honestly say it is the worst I have ever owned Cushions feel too small when you sit on it a 3" gap appears between the cushions. Representative came out and said it just needs dressing and they can't be cut wrong because they are laser cut. A 3 year old nephew came to visit and asked us what's wrong with our settee ,why does it have big gaps.Fabric is good but cushions have lost support so now look even worse .Pictures posted are from a week old. I would urge anyone not to waste their money we could have honestly purchased the exact same settee from a store 200 metres away on the same retail park for just over half the price ,but my wife as always had faith in M+S quality, realistically this is foolish since most products have labels saying made in Bangladesh.On reflection apart from the settee we had not bought clothing from them for some time due to all the Bangladeshi overpriced items, We did use the food court but again prices have crept to appoint that it doesn't represent value for money.First picture is showroom display!. Second picture is at home the representative will not accept huge gaps that appear when sitting and talks about dressing we have revisited showroom display and the model on display does not do this or even feel the same. Basically says it looks alright if you position cushions in middle.If you go on other review sites you will find many such complaints
March 2024 by Graham Eckley
What a lovely place to have a meal upstairs, the staff are very friendly and helpful. Food is good and there is a good atmosphere .when upstairs, you can look down at furniture. What you could buy , there were lots of people buying products.
February 2024 by Kate Jauncey
I wanted to buy a specific colour of bath mat and couldn't find one but the sales assistant found the last one for me. I was delighted.
February 2024 by Tom Turnbull
Straight forward store layout. Plenty of space to circulate.
February 2024 by Mark
Very helpful and friendly staff at the collection points and very jolly too, store has gone down in standards they don't seem to stock a great deal of furniture anymore very poor indeed.
December 2023 by Nadia Verdiani
Lovely staff in cafe but only 3 single tables free and clean of pots! That leaves 26 tables for two unusable. Staff chatting away and very friendly but...... Great coffee!
December 2023 by Robert Bowes (Paul Bowes)
It?s a M&D food hall. Somewhat surprisingly it?s smaller than the branch in the town centre and not stocked as well. There are however good offers if you time it right (3pm)
December 2023 by Alexandra Smith
Really lovely range of Christmas homeware and scents this year
December 2023 by Paul S
Great place with some very nice staff.
November 2023 by Xxx Xxxx123
Cafe completely understaffed - every table was left uncleanned. Napkins and water not topped up so we couldn?t even clean one to use.
November 2023 by JL W
Absolutely nothing is ethically made or made in Europe at least. M&S has zero quality. Jumpers last two months, all bedding and reed diffusers not made in England. Really cheap quality and high prices.
November 2023 by Alice Short
Always feels a bit empty, but the coffee shop is great for lunch.
October 2023 by stephen rose
Staff very helpful and polite coffee great too. Large selection of goods. I will shop here again.
September 2023 by I C K Ribbins
Good for getting ideas. A few bargains to be had but need to research other stores as well.
August 2023 by Janet Taylor
Tried to phone this shop, answered by a robot who kept misdirecting me. Eventually a man in the furniture delivery company managed to transfer me to customer service, they were equally useless. What is happening to m&s???