December 2023 by Holly Thomas
The friendliest staff, vegan products for everything; an amazing place for gifts and sustainable products for yourself. Testers really helpful for getting the right scent. And dogs allowed!! ????
December 2023 by Gemma Shirley
Today i visited Lush as i had a gift card to spend and had absolutely no idea what i wanted to get, i was served by Lillian who was beyond incredible. She took the time to show me different products and explain the ingredients and how they would be good for me. Her knowledge of the products was amazing and she was one of the kindest people i have ever come across. I will absolutely be returning and recommending this store to others. Please pass on my thanks to her as her kindness really made my day :)
October 2023 by Molly Jenkins
Popped in today to grab a few bits, been in a few times over the years but wanting to make more of an effort to shop there as they have better ingredients etc and i'm so glad it did! All of the staff were lovely including some staff doing a trail shift and they were able to answer my questions quickly which was really helpful, I didn't feel pressured to buy either which was nice! I was served by Ryan who was the most lovely cashier i've experienced in ages and honestly he really brightened my day! I was planning on shopping online going forward but i think I will make an effort to go in in person more!
October 2023 by Dr Wat
I have a son who has autism, he loves this place, and I really can't fault any of the staff. They are willing to spend time with him, showing him the various products and being very patient. I wish all shops could be like this. Thank you!
October 2023 by Corinne Phillimore
Ryan made my day - after an awkward interaction in another store, he gave me a shower bomb with a little note to 'pay it forward' in the hope that my day would improve and it really did thanks to just a moment of kindness.The store is full of lovely people who are always so happy to help, it usually has exactly what I'm looking for, the products are great to use and environmentally sound, I love returning all my pots for guaranteed recycling and I love using my lush products every day.Thanks Ryan for making my day xWe'll be back soon another day.
October 2023 by Christine Smith
Came in a few weeks ago to pick up some bath bombs, Chris served me and he talked through the Halloween products and he recommended an amazing fresh face mask which has cleared up my skin so much! Picked up the Halloween bag with bath products and the Halloween shower slime the products are fantastic and the bag is brilliant for my knitting projects!!
October 2023 by Megan Kellett
I Came in recently while on holiday to pick up a bath bomb with my son, my son is autistic and always loves to come into this shop and look at your demonstrations, the whole team are always very kind to us. we struggled making a decision with the new Christmas range however Chris helped us out by introducing themself and showing us some new options. we had a good chat and they were very patient. as he showed my son the bubbles and bath bombs. We tried out the rainbow bubble and the ?shoot for the stars? bath bomb tonight and he LOVED them! Thank you again LUSH.
October 2023 by Patricia Lee
I always enjoy my Lush trips and the staff are the best! Lillian served me today, helping me to pick out a solid shampoo, conditioner and soap as mine are all on the last minute slivers.
October 2023 by Laura Family
I'd like to thank the amazing team in Cheltenham lush they were super nice and help full , lillyann served me and was brilliant she helped me out I didn't have enough money for my bath bombe and helped me out she was such a sweet heart so was the lovely chap who told me about the productThank you very much will be visiting again??
October 2023 by Nat Smeaton
Great store and a wonderful team. I had a great visit!
October 2023 by Phill Smith
Always a great service. Forever the right social message. Fight animal testing.
September 2023 by Witch Of The Ocean
Popped into lush in Cheltenham with my mum and daughter today, we had Lilly serve us and helped us with lots of Halloween scents. Lilly was so friendly and helpful I managed to get everything I wanted. She gave myself and my daughter a little present which really made our day, she was so lovely and made our time searching pleasant and easy.
August 2023 by Kelly Barnett
Popped into the Cheltenham store today with my Mum & the staff are just incredibly friendly & helpful as always. Such a positive experience, I think it was Ryan who helped us today & who was very knowledgeable & helpful, such a lovely person. Thank you!
August 2023 by Lottie Keble
Friendly warm customer service, couldn?t fault them for anything. Epic team!
August 2023 by Jimmy Edward
Amazing staff, can tell they love their job and love helping people. They are a credit to the brand. Products are also great!
