January 2025 by Scott Miller
So cold in there and in desperate need of a refurb
January 2025 by Toby Higgs
WARNING! What me and my colleagues witnessed in this restaurants bathroom mid last year is undescribable with words. The staff here are clearly complacent as it became quickly clear that the premises is not cleaned on a regular basis and is left unsatisfied several nights in a row. I dread to think what is the condition of the food is. This site needs an immediate health inspection and more onsite supervision or should be shut down otherwise they are going to get someone killed. I used to work on the KFC till units at and old IT job and I know how unclean the back of the swivel touch screens can get but this site is on a whole nother level. This KFC needs a shake up. I avoid this store at all costs to the point that I refused dinner from it on multiple occasions when offered by family and friends. I have eaten their food before and it was also rubbish and is never fresh due to the lack of customers.
January 2025 by millie keddie
Ordered a fillet burger meal from there yesterday with the 2 hot wings, the chips and hot wings were fine. I was half way eating through my burger when I noticed it was raw and pink on the inside. I went up and told a member off staff and they gave me another one. Please just check the chicken and be safe.
December 2024 by Nick Herbert
Absolutely terrible. Just crap in a box. Nothing wrong with the can of tango though. Surprised they couldn't find a way to make that worst
December 2024 by David Kruse
After visiting many times in the distant past, I was bitterly disappointed this time round. Over 20 minutes from ordering to the food being ready. I do not know what the hold up was, but half the food was trayed up within minutes and then left to go cold. There was one member of staff who was marking all orders as ready the moment they came on to the screens, which seemed to be causing utter chaos. Funnily enough, I have not had a customer satisfaction survey in my email in box this time
December 2024 by Rob Agg
They have done something vile in the seasoning of the chips. Couldn't eat them. Spoiled the experience
December 2024 by Steve Canete
Good option to have if transitioning between Cheltenham and
November 2024 by Jessica Rickhuss
Fast service, well assembled, tasty food, clean establishment, excellent recycling options.
November 2024 by Angus Wardle
OK but food sat around waiting for one element for ages so luke warm. They also left off part of order. Not impressed
October 2024 by mike heath
Decent KFC experience no complaints
September 2024 by Phoebe Grace Walton
After trying to call multiple times and no pick up, food was disgusting cold and service is awful
September 2024 by K SL
Good typical kfc food, always a short queue compared to other drive throughs
September 2024 by Chuck Morris
Absolutely awful service. Called in at 10:30am for a couple of coffees and had to wait 20 minutes as the coffee machine wasn't ready for use. Asked a member of staff why this was and he said that it had to warm up and go through it's set up process. I asked him how long this took and he said about thirty minutes. When I asked why the process hadn't been started so that the coffee machine was ready for use when they opened (10:00am). He shrugged his shoulders and walked off.....
September 2024 by Maxi ?Toshi? tosh
Alas, not a good KFC experience. Manager was angry too which didn?t help.
September 2024 by matthew davis
Good hot food
Slow service
Also one of our orders were wrong
Vegetarian options: Ok options for vegetarians
Parking: Not many spaces