September 2025 by Geraldine Perrin
Brilliant service... staff knowledgeable and friendly... definitely recommend Halfords in Cheltenham
September 2025 by Charlotte Knowles
Honestly? Rubbish. I turned up for a pre booked appointment for a battery check, checked in and was told a 20 min delay. No probs. 1/2 hr later someone came out and told me the battery checking kit was broken. Had been for a while. They were waiting for a date it would be fixed so I couldn?t be seen.
1. Why was I even allowed to book for a check? (I only did it the night before)
2. Why did no one think to tell the lady on the desk checking everyone in!?
August 2025 by Edward Healy
Great service overall. Tommy helped set me up with my bike and I love it!
August 2025 by Rob Hadley
Helpful staff who are patient.
August 2025 by Speedbird 777
Aggie (technical sales) was eminently knowledgeable and very helpful, in identifying and helping me chose a new Dash -Cam, to replace my now old redundant Nextbase model. She also rapidly resolved a separate technical issue.
A credit to Halfords customer service.
August 2025 by Paul Silvester
Very happy with service & would highly recommend ?especially dascams & parts..!
August 2025 by Joshua Netherton
Battery died today, jump started it and drove straight to Halfords. Walked in and asked for it to be replaced. Was third in the queue behind other cars being worked on and was in and out with a new battery, no booking in 50 mins same day.
Superb service and staff, friendly and helpful throughout and prices were exceptional.
August 2025 by Hazel Millikin
Great service and products for my bike. Really helpful staff.
August 2025 by Keith Fairburn
booked bikes in for a service - was meant to be shown a form of the repairs and sign this but it didn't happen. Lots of extra work sneakily added on including £15 just to clean the chain while being led to believe we were just getting gold and solver package.
Ended up paying £145 for a gold service - while the platinum service in shown as £130 - the staff in shop also confirmed I got much less done to my bike than a gold service anyway despite paying way over the cost.
Rich in the Cheltenham shop was incredibly rude and unhelpful - to us and another staff member who he attempted to bully in front of us. He eventually just walked off, refusing to help as he could not justify the ramped up price - attempting to throw under staff members under the bus also. The person who did help us was very helpful and apologetic for the poor service we received. Complete rip off, dishonest service.
August 2025 by Tenniel KWOK
I have a blue light card and like to know any discount for buying new tyres, but the male staff is very rude to say he doesn?t know anything about it and ask the Halfords Garage by myself, disappointed
August 2025 by David Cullen-Smith
Ticks all the boxes
August 2025 by Jon C
Jordan did an amazing quick job fitting car battery to our Kuga which hasn't the easiest access. Well done Jordan and Thank you.
August 2025 by covii
Quick and efficient
August 2025 by Len Hope
Excellent
August 2025 by Graham Lewis
As usual top service from Jason fitting new headlamp bulbs. Thank you
