March 2024 by Eleanor Davies
I called this garage for the first time earlier and left the phone call feeling confused as to whether I?d offended Steve in some way. I was polite, explained the situation with my car as you do and talked to him in a respectful way. But he was rude, it felt like he was telling me off and he even said ?you will be ready to pick up your car at 4? Because I want to leave at 4?, he cut me off mid-sentence and just didn?t sound approachable at all. The quote was the best I?d received so far but I?ve just cancelled my booking because I?ve realised I?d rather go somewhere else where I?m spoken to in a polite (normal!) way
March 2024 by Neil Gilbride
Avoid. Highly unprofessional and questionable expertise. Car has since been independently checked, both by another provider and during its service. and the issue they cited has not been found at all. Will not use again.
March 2024 by Joseph Hopkins
Fitted a new tyre on my car in half an hour with no appointment and not too expensive excellent service highly recommend ?
March 2024 by Nick Wood
Simple to use. Booked in and will reduce waiting time...
March 2024 by Brian Cowley
Yes the counter service was one of the best I've had ..I'm glad I've chosen this garage ..
February 2024 by Robert Callow
Great service thanks rob callow
February 2024 by scott jordan
Website was easy to navigate and the booking process was quick. There was also a special offer on when I booked so cheaper than I expected
February 2024 by Michael Webb
User friendly website, great discount, plenty of dates and times on offer for MOT booking
January 2024 by John Williams
Very good and always very helpfull and friendly
December 2023 by Samuel Blake
Didnt do it again after stating via email they could now do it.
December 2023 by Jayne B
Excellent service was able to book on the day , friendly fast service.
December 2023 by Andy Sutton
Super Job and also thanks for sorting the sticking lock on passenger door TOP TEAM ..!!!!!Andy SuttonRR59ALS
October 2023 by Eilidh MacLeod
Just recently moved here and my heat shield started coming off. Steve got me in the next day and did it within 30 mins. He also did it as a gesture of goodwill. Highly recommend! Thank you so much for fixing it for me, and so quickly too. Also, nice having a lovely time to you both! Will be back again!
October 2023 by David Acott
Very professional service, on time and a great price.
August 2023 by Aura Teodorescu
Today I had the worst experience since I have been in the UK. I showed up at 8.30 for Mot and full service. After Mot failed, I was called and told by the man at the reception that it would cost me around £900 to repair my car. I said that it is a lot for me and I have to think about how I will do it. I asked to finish what I had reserved and to pay. From that moment the man at the reception started talking to me in a disdainful tone and told me to wait two hours for full service. I left and returned to the reception where it was very crowded. My car was on the lift but no one was working on it. The mechanic came and I asked him how much longer it would take, then I retired to the parking lot to wait. At this moment, the man from the reception came and started yelling at me that I am not allowed to talk to the staff. I asked him to talk to me nicely because I didn't know that, and he was busy. He yelled even worse and told me that I wouldn't get my car before two o'clock, although my car was ready after a maximum of 15 minutes and they took it outside. I went to the reception again and asked to pay. I was asked for over 200 lire, although in the email it was clearly written that it would cost me 146. He said that the price in the email is an estimate and that if I don't pay, he won't give me the car. Again he yelled at me and told me to go outside, reproaching me that initially I said that I don't know English very well. I told him that it is unbelievable how he behaves with customers and that I will call the police. He told me to go to the street, and then he came after me, he said that he talked to his boss and that it is correct, I will pay exactly what he wrote in the email (146). He told me to put the card in the toll machine, then he took the car with everything with the card, he gave me the car key, but even though the transaction was authorized, he didn't give me the bank card. I took my card by myself thinking that he forgot. He started yelling at me again as to why I took the card. Note that the transaction was authorized and he did not give me the card and continued to do something on the computer. I think that this person does not deserve to work there, he behaves very badly with the customers and the company has a lot to lose.
