March 2024 by Arbri batusha
Very rude. Not happy at all
March 2024 by Roshni Varma
This branch of Dominoes is the most disappointing experience ever. We have had multiple bad experiences with food, but this time the service was just too bad. The shift manager, who was an Asian dude with a turban (specifying this only because we are not allowed to take the names), was extremely rude and gave us the worst customer interaction. When asked for a garlic dip that very clearly came with our order, he kept on denying to give us even after pointing out the menu itself where it was clearly written. His next response was this very rude "I have been working here for 3 years", which I'm not sure how it is relevant to me as a customer. His impolite way of saying "I'm giving it now but pay for it next time" was so inappropriate as we did not ask him for a free profuct or anything. We paid for the entire order and the price included the garlic dip. This particular person whenever we have met with him instore has never been very pleasant but we have not interacted with him much to report this. But this interaction was just plain unpleasant and disrespectful. This is not just about the garlic dip as we did recieve it but only after he showed so much attitude to us and pretended as if we were begging to him to give it to us for free.PS, please note, we are Asians as well, and we were not even in the slightest rude or disrespectful to him. So we do not understand why he had to respond like that to us.
January 2024 by Zain
Courtney absolutely great service helping us as a group and made sure we were safe thanks a lot.
January 2024 by Emily Beach
Big love to Courtney! Myself and my friends came here for a post New Year?s Eve meal and received great service, especially for such a busy night. Our food was ready in good time and Courtney was so friendly, efficient, and willing to help. We will certainly come again if in need of a late night
December 2023 by Stevie Brown
Shout out to Courtney. Thee most obnoxious woman I've had the displeasure of dealing with for some time. Cold, undercooked pizza that apparently she cut herself and, was oozing with cheese. Refer to pics. Full order inedible. Avoid... Escalated to Customer Services as advised by said staff member. Less than 1 star..Already had a response from CS Team having seen the photos.Not the standard expected, apparently!I concur!
October 2023 by Caroline Haley
I ordered via the app and had to cancel my first order and reorder. Unfortunately both orders were delivered leaving me out of pocket by £47. Avi sorted it out for me promptly and money was back in the back within a couple of
October 2023 by Discreet Guff
Courtney, simple as that! (hope I spelt that right) superb attitude, superb service. Super personable, super pleasant. Perfect example of customer service. Thank you!
October 2023 by Chris Jenkins
Courtney is the best dominoes employee I have ever interacted with she saved my pizza order. Give Courtney a
August 2023 by Dave Millican
Refused to take cash as company policy apparently ?! If I want to pay with cash I should be able too not refused paying in legal tender. absolute joke.
July 2023 by Albert Hajer
Great restaurant
June 2023 by gwen smith
Disgusting in my opinion. Plenty of salt and sugar in mouth, I can definitely taste wet sweetcorn cant say any other ingredient in my opinionVegetarian options: Disgusting in my opinion, tastes odd
April 2023 by Matt Overton
Ordered semi regularly from here. Thought I'd order for a Birthday treat but got a call telling me the "roads are closed near me" so they can't deliver. The Cheltenham festival is on, but the roads are very much open around me other than one unrelated nearby road which isn't even between me and this location. So it's just an excuse. Guess I can't have nice things on my Birthday after all.
February 2023 by Stacey M
Was told by domino?s my phone number will show up as me having £25 store credit attached to it due to the inconvenience of them taking my money and not delivering my food and to use that £25 credit I?d have to call to place an order. But as soon as I mention the store credit they hang up and every time I call back they answer then hang straight back up every single time!!! If u don?t wanna issue store credit maybe don?t take peoples money then not deliver their food!!!
October 2022 by Henry R
Extremely rude staff member. When I arrived he was in the phone (no problem). But the phone call lasted for over 5 minutes and he failed even to acknowledge my presence. When I tried to ask how much longer he would be, he half put the phone down and said ?can?t you see I?m on the phone? in a very rude and dismissive manager. Clearly it was not acceptable for him to not acknowledge a customer for so long. I asked if he was able to ask one of his colleagues to serve me, to which he dismissed me and said they were not able to. The staff at the back were all stood together chatting, clearly not too busy to serve me. Once the member of staff at the till finally got off the phone, he continued to be rude to me, muttering under his breath as I ordered. He started to mimic the things I was saying as I was asking questions to ensure I got the pizza I wanted. Absolutely disgusting behaviour in a customer service role. Dominos - I would recommend you retrain this person asap or get rid, as he is negatively contributing to your business. Photo of the staff member attached.
October 2022 by Ren Kitsune
Ordered a vegan pizza, took one bite and knew it was real cheese, never trusting dominos again