March 2024 by CliveandJulie G
Thanks to all the staff at Charlton Pharmacy who are always able to assist with my many prescriptions. nothing seems to be too much trouble for them. Also love all the eco-products and gifts on offer. Keep up the fantastic work.
February 2024 by J P
Came for travel vaccines and was very impressed with the advice and service. Fully recommend
February 2024 by K H
The worst customer service they refused to take my (4yr old) sick child?s prescription due to ?no signature? which I received from A&E. I was told in such a rude manner that made me feel like I had done something wrong. The rude lady began to express that they can?t do anything, even when I said please can I call the doctor or hospital to get them to resend one? She said NO we can?t do it here even if we could we only have one of the items so still couldn?t do it anyway (and smirked) then continued to say you have to go away and do it yourself not here! I felt so helpless, leaving in tears after no sleep and 7 hours in A&E I felt defeated, I then looked down and noticed their was a signature and doctors full name just above the bit it said signature, so he did sign it, just they didn?t bother looking. I went to another pharmacy in Cheltenham AMAZING who took it with no fuss and saved the day and my sons pain with the medication he needed. Never going in there again, no empathy and looking properly either!May I add I went back in 10 mins later and told them I got the prescription, one nice lady whispered sorry, she was the only caring one, the rest clearly don?t like their job!
February 2024 by Harriet
Recently visited the pharmacy to get the chicken pox vaccine for my child. The process was really straight forward and the pharmacist was very friendly and happy to answer any questions we had.
December 2023 by Katie K
Great pharmacy, the staff are always so helpful when I pop in for advice or to collect a prescription and they stock a really good range of products, including lovely gifts.
October 2023 by Claire Llanwarne
I've had such a great experience with charlton pharmacy- I knew I wanted to use reusable nappies but had no idea where to start!Siu-Mai helped me understand them and gave me information about absorbency of materials - so I actually have reusable nappies that work for us!Anytime I have popped in - the staff have always been extremely pleasant and eager to help! They offer an amazing range of products and refills and definitely is an asset to our community!
July 2023 by Leigh Godden
Fantastic pharmacy. Staff are all friendly and helpful. Great selection of products. I wouldn't go anywhere else.
July 2023 by David Orme
Great local pharmacy. Very helpful. Even helped apply my dressing to my wounded finger!
June 2023 by gemma smith
Such a lovely pharmacy. All the staff there are so friendly- I wish you were my local. We drove here for the chicken pox vaccine for my child and they were so kind, caring and helpful. Thank you all so much. I?ll be back when the youngest turns one :)
April 2023 by Gill Smith
Professional medical advice given, good customer service.
February 2023 by KT V
Have ordered several times via the website. The owner goes above and beyond to help and communications are fab. Will use again - thank you.
January 2023 by Michael Gledhill
Friendly. Staff always always very helpful
December 2022 by Lilly Rose Fudge
Brilliant eco friendly swaps and fantastic service in being able to ah e open discussions about what may be suitable for our needs/requirements and also what to try. Even went back and got more ????.
October 2022 by HERAULT Hélène
I have bought several nappy- and baby-related items on multiple occasions through the website (never had the occasion to go to the store), and I have never been disappointed. There is a wide variety of high quality items so everyone can find what they are looking for. My parcels were always prepared and sent promptly, even now that I live abroad. A great shopping experience for me and for my little one who benefits directly from my shopping spree! Thank you.
August 2022 by Jan Owen
Very, very disappointed. First time I couldn?t get my prescribed antibiotic eye gel as it could not be signed off as main pharmacist was cleaning someone?s ears so was told to come back in an hour (glad I did not need oral antibiotics as they need to be taken asap), but paid for it instead as 6 mile round trip was not cost effective. My repeat prescription was a nightmare, and they tried to fob me off with with non-brand specific items that WERE written as brand-specific on my prescription but told I had to accept non brand specific as that was all they could get!! I fought my corner but was told to go to my doctors surgery to sort it out which I did, and found doctors surgery was right and pharmacist was not being at all honest and tried to fob me off. I could honestly say I cannot recommend this pharmacy.