January 2025 by Madeline Stephens
I'll change this review if improvements are made but I am disappointed. Standards have slipped in recent times. The tables were all dirty today and I didn't want to sit at any of the tables downstairs despite the fact it was really quiet. In Billy's day there was always someone sweeping up and cleaning tables. Today I was given my food in a bag instead of on a tray which wouldn't have mattered so much if the table was properly clean. On another recent visit the amount of salad I was given in my burger was tiny. I don't think enough care is given to standards. I didn't find the whopper as tasty, maybe it wasn't warm enough or maybe it was still not enough salad. I can't quite put my finger on it but it wasn't as tasty as it used to be in this branch. I hope the management takes this feedback on board and starts making some improvements because otherwise I'll stop going here.
January 2025 by harry virgoe
This branch has a tendancy to hire the most miserable possible people ever. Not a smile in sight. Simply rude to customers and delivery drivers! Won?t be stepping foot in here again.
January 2025 by Poonam Kumari
Good experience
January 2025 by RaHmAn sHoHeL
Great service by kishore food was very testy good place in cheltenham for eating
January 2025 by sajon 75
Nice place and Very Fast service food really testy
January 2025 by lucie goodwin
is always great to see shweta and team very happy as always food was great too!
January 2025 by Santan Fernandes
Highly recommended best service by staff
January 2025 by Akashdeep Singh
I visited there and had a great experience there the staff was too friendly and from that shweta was the best she treated us in very friendly manner and we enjoyed a alot at this place . Would recommend to every others to visit there
January 2025 by Nasher Gofur
I like this place very good staff service
January 2025 by Chris van Zyl
Very poor hygiene in restrooms and station to return trays.
December 2024 by R W
Aw, no BK. I am so sorry to write this. Been enjoying BK food for decades. Did Just Eat today as I'm full of cold and wanted to stay in. I live in St. Marks. 10 minutes away by car. Played safe. Nuggets and a Whopper Meal. Nuggets much better than the rivals and dips are great. And they WERE! Delicious. That's where the good news ends. Whopper and fries really were completely stone cold! BK, how can this be? It showed on Just Eat that it was 20 mins before my order was even being prepared. I was fine as I assumed, quite wrongly, that they were perhaps cooking a fresh batch and I'm happy to wait for that. I was clearly mistaken and, as the the driver turned up early, I'm trying to understand how fresh food delivered in a hot bag, is completely cold in 12 minutes? The nuggets were not. Please return to the high standard of service and quality food that I loved you for. I'm so disappointed.
December 2024 by Anil Chauhan
????
December 2024 by Poorvi Ingle
Good environment ?????
December 2024 by Shah Official
cheltenham BK is really amazing with quality food and Staff behaviour is remarkable! speacial mr pala and all
October 2024 by Magani Swetha
Food is very tasty ? and staff service is super
