December 2021 by Abi Mustow
I attended Build Base Cheltenham on Saturday the 4th following a very stressful time require urgent repairs to a roof area. I was somewhat clueless with a list and a man with a trailer and was served by two ever so helpful guys (Rob & Cameron i recall) both were so happy to help me, went out there way for me and made a very stressful panic trip so much better !! I had been to other places before build base that morning and maybe these two could teach the other places (left un-named) a few customer service skills. Two complete gents - and so so VERY helpful. Great service from BuildBase !!!
September 2021 by Luke barrowcliffe
Won't ever go anywhere else! I was greeted by Rob when I went in and told him I was building an extension. He gave me his card and said whatever I need let him know and he'll sort it for me. Always arranges delivery quickly. First class service from Rob and the rest of the guys at the Cheltenham branch. Cheers!
August 2021 by Andrew Hickson
Arrived and no messing around un loading in & out with 26 pallets in 30 minutes, 5 Star ???AndyMassey Wilcox
July 2021 by Rebekah Yarranton
Horrendous experience, team left waiting for hours over two days for a delivery that was promised time and time again. Were they lying or just incompetent? 100% a waste of our time.
July 2021 by Ananda Lawrence
Me and my father came recently and couldnt of asked for better service! Very polite and couldn't do enough for us ..great employees.
August 2019 by David McCombie
Brilliant staff. Best merchant in Cheltenham 5*
July 2019 by Grzegorz Dabrowski
OK good shop.
July 2019 by Martin Driscoll
Staff are very knowledgeable and helpful
February 2019 by Geoff Skiggs
Like many builder's merchants you need to shop around for the best deal. Staff always friendly and helpful.
January 2019 by Dave Batley
Great product selection and great staff.
January 2019 by sheplet .
Good customer service at counter and in yard.
November 2018 by Robert Ka
Easy to find and very good customer service
November 2018 by Mike Gallagher
Some bargains to be had here
October 2018 by NICHOLAS HARDY
Just clean there
October 2016 by Michael Lack
Bought a wooden frame door and was bowed wouldn't exchange it...never gone back there since... I go to bence now fairview Rd Cheltenham.... Great service
