September 2023 by Muhammad Fasih
Situated in the charming Burton on the Water, this cafe is an ideal spot for breakfast or brunch. The atmosphere is lively and inviting, complete with ambient lighting that adds to the authentic old-English cafe vibe. The staff is not only friendly but also attentive.The menu offers a good range of options at reasonable prices. I opted for the fish and chips, which I?d rate a 6.5 out of 10. One drawback was the cleanliness of the utensils, prompting me to eat with my hands instead.Overall, this is a cozy establishment where you can enjoy quality time in a comfortable setting.
August 2023 by Dee B
The range of options for Gluten Free was amazing! Thank you for making my choice for lunch a decision, I usually have no choice at all!
July 2023 by Hannah
Gluten free salad was simply cold pieces of chicken on leaves, no dressings and no other veg, just lettuce and chicken! Also ordered a side of fries and they were stale and just awful. Salad also had gritty bits inside! I?ve never left a plate when eating out but this was absolutely awful! AVOID
July 2023 by Amer A
Flat white had half the coffee content and tasted of old burnt coffee machine. Salt shaker was rusted and dirty. Fish and chips underwhelming. Gf wasn't impressed with the scones... Lovely location and reasonably friendly staff though
July 2023 by David E
They advertised cream teas therefore went in to relax after a long walk. I prefer fruit scones but my wife will only have plain. I asked when ordering and was advised that they only had fruit scones. Therefore we ordered a scone cream tea for me and a lemon drizzle cake for my wife. The scone that arrived was a plain one (not a good start), I tried explaining this to the lady that brought it but she did not seem to understand so I decided to have it anyway (second mistake). The scone was dry and stale; no matter how much cream I tried would help, I therefore left it. The lemon drizzle cake was nice though. Upon leaving, I tried to explain about the fact that it was plain and not fruit as well as being a dry and stale scone but was met with a torrent of abuse. A lady flew through from the kitchen to tell me that she had made them that morning (not a pleasant person). If that was the case then they were over-baked or the recipe was wrong. Regardless, a modicum of manners would have been welcome rather than abuse. I wholeheartedly DO NOT RECOMMEND this tea room and definitely not the scones.
July 2023 by Jude Ellis
We waited over 40 minutes for our food which came out one at a time. Beans we're straight out the tin as not even luke warm, nachos we're stone cold.Young staff didn't seem to know what they were doing & when asked when the rest of the food was coming they shrugged their shoulders & walked away.The chicken bacon & avocado salad contained hardly any bacon & 1 tiny peice of avocado.Cutlery was hard to get hold of.Tables were getting the wrong food - people who had only just ordered getting other peoples food. Chaos & it wasn't massively busy.We should of sent the food back but after waiting so long for it we decided to eat what we could & leave.On a plus the sweet potato fries we're nice - the rest of it wasn't nice at all.The young lad was the only pleasant member of staff.
June 2023 by Andrew Bushnell
The cutlery and glasses were dirty, staff were nice though. The food was a massive disappointment. My brother ordered fish and chips, and the cod was slimy, grey , unpleasant and slid straight out of the batter. We could not let him eat that. My daughter tried the halloumi too, I thought that would be good but it was deep fried, very crunchy but rubbery on the inside. Overall, a massive letdown and I probably would not go again. Sorry.
June 2023 by Pamela B
Me and my husband went here for a cream tea when the crockery arrived my cup had something stuck to it not very clean at all .when the tea and scones arrived the tea was cold the scone was hot had to wait for it to cool because i put the cream on as I didn?t realise it have been nuked in the microwave and it curdled the cream worse cream tea I have ever had the scones had obviously been put in the microwave so couldn?t of been fresh avoid at all costs complete waste of money
May 2023 by Ian P
Really dissapointed with dinner had fish chips n mushy peas it was like wetherspoons food frozen fish n frozen peas was like a child's portion and too expensive 12 95 I think would not go again I expected better to be honest
May 2023 by JMFD1
S group of us had various items on the menu, which were all fine, buy not breaking any records. Unfortunately, there was a long wait for food, and drinks don't arrive for around 15 minutes either on a very warm day. The worst part of the experience was the single toilet for the entire cafe. It was hard to access through a narrower doorway and the room was filthy, exposed pipework layered in dust and generally grubby.
May 2023 by elainejw2022
We ordered a lovely cream tea and whilst waiting, used the toilet. Had we used the toilet first we would not have ordered! It was filthy and there was no hand wash. In had to wash just with water. That aside, we thought we would just enjoy our afternoon tea, however, when my friend took her first bite of scone she was horrified to find that she had a long black hair in her mouth. She pulled it out along with some scone as it was obviously embedded in the scone. She was nearly sick! We had to leave everything and request or money back. Wouldn't recommend.
April 2023 by donnalou1409
After being shunned for being solo down the road, I came across this tea room Was greeted warmly as I entered by a lovely lady on the desk Lots of lovely cakes to choose from and an extensive menu I went for the cream tea - the scone was warm and huge and a decent size pot if tea Lovely little place, to while away an hour, lots of nick naks to keep your eye occupied No rush to vacate the table and not made to feel uneasy being on your own It's definitely worth a revist
April 2023 by Fatima Sheerin
Ordered a chicken burger and dirty fries (minus the bacon). Everything was quite bland. However, the staff is lovely, the place is beautiful & cozy, & everything was made fresh.I highly recommend their ice cream - we bought two waffle cones for only 6£! They were creamy, sweet, & simply delicious!
April 2023 by Shankar G A
Just loved the location....We came here for enjoying some scones and coffee and just perfect for Cotswold experience....loved the clotted cream and scones....amazing ambience and they have great little pretty decorative things around inside the restaurant. Can get very busy on weekends....
April 2023 by westoners
had cod and chips very nice although I personally would have liked the batter cooked lightly chips also a bit dry for me the decor needs repainting and the toilet the only one they have for visitors needs a good floor clean and walls need repainting looks grubby especially the door wants painting and a new lock fitted to the toilet door radiator by us was dirty needs cleaning and it was chilly in there people did comment. the place needs more care and attention to details that are important to the public when in a restaurant as the title says pleasant well thats what it needs to be when visiting and sitting in there its not just about the food
