Visited this lovely perfumery and it smelled beautiful. I received good recommendations from Janice. They were also very helpful when I received an incorrect item. Great service recovery.
September 2023
The lady owner (boss) was very unprofessional and extremely unpleasant. I did like the shop and products but unfortunately I will not be returning. Customer service was terrible- NOT even a good morning. She was more Interested in picking up the leaves by the door than attending to her potential customers!!!!! Rudeness... read full comment
September 2023
It's worth a trip to Bourton on the Water just to visit this little gem. Amazing fragrances and a nice range of products. My only criticism is they don't answer emails, I've messaged them twice to ask when Ruby will be back in stock, but I'm still waiting for an answer.
