January 2024 by The Sax Cafe
Very impressed with the service and attention I received from Mark. He was very trustworthy in helping select the right hi fi to suit my budget. Thank you.
January 2024 by mark beszant
Perfectly located store. Before my visit I knew exactly what I wanted, felt welcomed by everyone in the store. Mark explained the best options. I upgraded my whole system, WELL WORTH a visit. Fantastic team
September 2023 by Will
Refurbished store is excellent, lovely community engagement opening with giveaways and brands there.Staff are really friendly and knowledgeable while prices are very reasonable. Love the excellent refurbished and sale prices on their site too, got some great gear!
July 2023 by Max Day
Went into Sevenoaks to look at some Sonos products after speaking with Mark he showed me some alternative to the Sonos five, very knowledgeable, helpful and no at all pushy.Really pleased with the system I came out with. Prices are very reasonable as well
July 2023 by Steve Dimmock
Love the store, love the products but need more £££
April 2023 by Colin Turvey
Second to none; I concur. Mark and the guys at Sevenoaks provide the best service I have ever encountered - a perfect balance of attentive but not pushy. Great service at a fantastic price. Buy your hifi equipment here; you won?t regret it! Home set up included too!
September 2022 by keith hales
Great knowledgable and very helpfull. The selling point has to be there extended warranty. I had to use it and it was relatively easy. Very Happy.
February 2022 by Peter Woolley
Second to none. Mark and the guys at Sevenoaks provide the best service I have ever encountered - a perfect balance of attentive but not pushy at all. Great service at a fantastic price, and Mark was available to help with set up and queries at no notice. I was building my end-game system, investing lots of time and money, and Mark was acutely aware of this and made the whole experience incredibly enjoyable and seamless. Thanks guys, I will be back!
February 2022 by Ali Naqvi
I needed some replacement speakers and had been down many hours of internet rabbit holes trying to work out what I needed, which helped draw down a short list but also totally confused me with contradictory reviews and information.This is a product that you've got to simply hear for yourself and I booked a visit to Sevenoaks in Witham to test drive some speakers. Having Mark and Dan help navigate me through the nuances of the different options and their patience made a huge difference. I came down twice for listening sessions and never did they try and pressurise me into buying the most expensive model. They were more concerned with me getting the right product for my set up and my listening preferences. I couldn't recommend them highly enough and their expertise, knowledge and patience made the internet redundant.I eventually bought a pair of QAcoustics 3050i and the best thing is that I've got 30 days to see how I get on with them. It's a big purchase and these will probably see me out so I want them to be right.
January 2022 by Steve Dowding
Knowledgeable and friendly staff. Happy to help and sorted out my amplifier problems. Had new bayonet plugs put on my speaker cables, quick turnaround.
December 2021 by Darryl Rampton
Another purchase and again, another great shopping experience. Guys here are helpful and friendly. Worth every penny to have that customer experience and support.
April 2021 by Ernst009
I ordered a new pair of headphones, but a pair of used headphones arrived. I contacted support and they replied even on a Saturday and Sunday as we communicated to resolve the matter. All in all, they swiftly collected the used pair and sent a new one. Top tier service and would recommend to anyone.
April 2021 by Ellen
We have started to upgrade our hifi system and were looking for a non-Amazon supplier (nothing against Amazon, who are really good, but you shouldn't buy everything from them!). We had not come across Sevenoaks Sound and Vision before, but we thought we'd give them a try. We purchased an amplifier and it was delivered safely within a few days. Unfortunately, it had a minor manufacturing fault, so we informed SSAV, who without any quibbles, said we should return it and they will replace with a new unit. The amplifier was picked up and a new one delivered within days. Amazing customer service - we would recommend them whole heartedly. When we can afford the next upgrade we will certainly be going back to SSAV!
April 2021 by mark kenneally
I purchased few items over the years, in my mind shopping with Sevenoaks Witham is a no brainer. Why shop anywhere else? They know their products they are very polite and they will even carry you're item if possible that is to your vehicle. Iam planning to use them again soon to purchase a new AV receiver.Oh yes they also like for like price match to!
January 2021 by angi733
I've been coming here for years. Great service and sensible prices with plenty of offers. Good for big purchases (demo's, home demo's) or smaller ones. Good service, especially from Mark who has looked after me well for a good number of years. Thanks Guys :)