February 2023 by Charlotte Doherty
I had my sentimental necklace chain link repaired and was very happy with the speed and price of the service.All of the staff were very friendly and trustworthy of my sentimental piece of jewellery.I would definitely recommend those who need jewellery repairs to go to Goldmine Wickford.Thank you once again.
December 2022 by Walter Saunders
Very friendly and very helpful and always good on their prices
October 2022 by Jo Woolcock
I had been looking for a watch for my daughters 18th birthday & could not find the exact one she wanted anywhere!!! I had been to London & had 3 jeweller?s also looking for me but still couldn?t get it. I went into wickford goldmine on the Tuesday & by Wednesday they had found one, travelled all the way to London to collect it for me & made sure I had it in person for the Thursday morning( my daughters 18th). Best customer service I?ve ever received. Would recommend this shop to everyone, lovely, helpful people. Made my daughter very happy !!
October 2022 by A B
Pleasure to deal with, honest throughout with great communication. Watch arrived in beautiful condition, and exactly when they said. Will definitely deal with again
October 2021 by Samantha Keating
Wickford goldmine are an amazing, empathetic, kind and understanding company!I cannot rate them enough as a company!Their customer services are beyond satisfactory , always happy to help!I had an awful personal series of events that happened to me recently, and they were able to help me out, giving me peace of mind.I?ve never known a company to be able to be so empathetic and understanding.I would highly recommend this company, especially as it is a local, personal business! :)Beautiful shop, beautiful choice of jewellery and hygienic and friendly!Always available to contact at all hours (reasonable hours).I contacted them at quarter to eight in the morning, and they answered, which was their day off! Amazing customer service, I cannot praise them enough!
October 2021 by Lauren Godden
Had my watch battery replaced at another jewellers and the back had come loose and was unable to fix it myself, walked in and they were both immediately welcoming and helpful! Fixed it in no time! Will definitely be retuning!
October 2020 by Primal Fitness Training UK
Walked in here to have my watch looked at. Was so impressed by the service I received that I walked out with a lovely new (used) Swiss watch. This place is small but mighty!
