March 2024 by Yetti
The chaps are amazing. Very helpful. Genuine & not pushy for a sale.
March 2024 by Katy Smith
Called to enquire if Cycle King Wickford stocked a certain bolt for an old commuter bike needing repair. Very helpful member of staff went away, located in their spare parts box and gave away free of charge. Thank you, wouldn't hesitate to shop for any bike needs.
February 2024 by Jo Cronin
The customer service and stock at this shop is excellent. I phoned ahead to enquire about 2 mountain bikes being fixed and Jamie the store manager was so helpful. Fully explained everything then helped me get them all up and running again there and then. Wanted some extra bits in store and he put them all on the bikes for me. Thank you Jamie, i will definitely be back!
February 2024 by Clayton Elliott
We purchased 4 bikes from Cycle King, Wickford this weekend along with helmets and few other bits so we were ready to go.Reece was very helpful and gave us some great advice on what bikes would be best for what we were using them for. We will be using these guys for all of our cycle needs, repairs and extras we might need. Fantastic prices which are affordable for quality goods. Definitely the go to bicycle shop in Essex. Thanks guys for great customer service.
February 2024 by Sesaldo Mendaros
Great buying experience online in terms of deals. And the picking up my purchased bike in Wickford was a breeze. The attendant gave me professional advise on whether I need the 3-year plan or not. And also other concerns like how often I should service my bike. Great!
January 2024 by Roy Facey
My son ordered a bike on line for my grandson. While putting it together he found the front disc brake missing. He phoned the shop they had the part and I collected it and we fitted it. On further inspection we found the gear shift not working. We managed to get the bike in the car and I took it to the shop. Special thanks to Reese who worked there, found the problem in seconds, corrected it and kindly helped me with the bike getting it in and out of the car. This was all on Christmas Eve but they made a 9 year old grandson's Christmas.
January 2024 by Nathan
Big thanks to Kirsty and the guys at the Wickford store. Very friendly and helpful. Completed the repair very quickly, I'll 100% return in the future.
January 2024 by Polly G
We had a great experience. The staff were really helpful and we would highly recommend.
January 2024 by Laurence Thompson
Fantastic service for me and my daughter. Found the right gear without trouble even demonstrated it. Can?t rate highly enough
December 2023 by Kaner Hussein
Excellent customer service throughout from this renowned and reputable local business. From initial enquiry in store to subsequent purchase and collection of my son?s mountain bike, nothing was too much trouble and such a pleasant experience overall. Both members of staff I dealt with were very friendly, helpful and I cannot recommend enough. Pricing also extremely reasonable - bike considerably cheaper than other high st competitors.
November 2023 by Jason Meade
Really helpful and friendly guys! They helped me out with some bike packaging that I needed last Friday evening. Customer centricity at its best!
November 2023 by Nikki Bevan
Thank you to the two guys in Wickford Cycle King today. I went along and asked them to check my daughters bike was road safe for her up and coming bike ability course with the school. They were so lovely, checked her breaks, pumped up both her wheels and and adjusted the height of her saddle. To top it off.. they didn't charge me a penny. Great Service. Thank you again
November 2023 by Luke Burns
The guy we see today was absolutely amazing, good salesman very good to talk to definitely be coming back. Thanks, James
October 2023 by Mark Giles
Have used Cycle King Wickford a number of times over the years, and most recently for my daughter's new bike. Excellent service from Reece; very helpful and excellent advice on choosing the right size frame, making adjustments etc. Would recommend CK Wickford if you want great bikes and service.
October 2023 by Karen Deane
Two bikes serviced and pedals replaced on one. Friendly staff who explained exactly what type of service was needed. Great price and even able to complete service on the same day. Would recommend using Wickford Cycle King.
