September 2025 by Stephen Petley
Happily give this store no stars.
Unhelpful staff, poor service, waited a week for a prescription then told when i went in wasn't available, didn't even try and contact me, also issue with their phones as they dont answer a call
March 2025 by Khim A
Lovely staff helpful and professional. Always good to remember that they close for lunch 1-2pm
August 2024 by Warren Booty
Worst chemist the old lady working here is a rude know it all
August 2024 by yvonne english
I always have a positive experience with the staff, polite and professional ?
June 2024 by danielle louise
Awfulx IMPOSSIBLE TO GET HOLD OF! Never answer your phones. Ridiculous
May 2024 by Christopher Watson
Phoned up was told to wait a minute. Whilst I'm still on the phone nothing for half an hour.
May 2024 by Jason Hasler
Very poor communication, tell you that you will receive a message when urgent medication is ready and doesn't happen. Out of stock of most items.
April 2024 by Andy Forde
Very helpful as ever, they told me that my medication needed to be reviewed by my GP. Wouldn't have thought about it and saved me a lot of aggravation. They are busy due to the number of customers surrounding their small store. If you don't like the service, there are other alternatives.
April 2024 by Marghaid Jones
Make up their opening hours as they please. Seem to vary when they?re closed for lunch week by week, and it?s never advertised on here or the Boots website, so you have no way of knowing until you get there!
March 2024 by Jeanette Miller
Wrong information given over the phone got me a wasted trip to boots river island way. Useless same as boots at the mayflower, only the pharmacist is any good there.
May 2023 by Paul Smith
Staff always chatting and don't even acknowledge you.
October 2022 by Alison Cutting
Pharmacists good, too many staff for such a small shop too busy chatting to each other to serve. Need a lesson in customer service some of them.
October 2022 by Adam Parker
I went in to book my flu jab in person, but was refused and told I could only do this via the app or website. I explained that I tried and couldn?t work it out. I was told they?re too short staffed and too busy to do this for me. This despite no other customer in store besides me, having just spent 10 mins on their computer checking the appointment of another customer before me. Really poor customer service - as if I was just a nuisance, when all I wanted to do is avoid getting really unwell
October 2022 by Brenda robinson
Terrible chemist I have been back twice already for my prescription and even tried ringing them they don't answer the phone I have been waiting for my prescription over a week now the staff in that branch needs to be changed they have no customer service skills what so ever and not doing there job properly very poor
August 2022 by James Travels
The store is really great never have an issue with my prescription. They are always so friendly and helpful and nothing is to much trouble.
