January 2024 by Kemal Gok
Great customer service!We were served by Ahmet on the night and his outstanding customer service was absolutely unforgettable! Very helpful, polite and welcoming! Very well knowledges with what to offer and recommend! We will be definitely returning! Thank you!
January 2024 by Keith Tapper
We enjoyed a lovely meal here, well presented, and tasty. However, what made this visit so special was our waiter for the evening, AHMET. Nothing was too much trouble, good interaction and someone who obviously enjoys his job. Made sure re allergies, checked if the chosen courses had nuts etc, and generally was everything we could ask of as our waiter. We would happily give 10 stars for service. Looking forward to seeing him at our next visit, as we will return because of the way we were made welcome by AHMET.
January 2024 by Jose Antonio Fanjul Gomez
Food was good but service was incredibly slow. We had a booking at 3.15 and once seated, no one came to us to take our orders. I ended up calling the waiter after 15 minutes. Starters came reasonably quick but again we had to wait for more than 20 minutes to get the main course. Then, we finished our food and nobody came to ask us if we would like a dessert. Members of staff walked around the restaurant serving other customers over and over again and it's unbelievable nobody noticed our empty plates. After another eternal waiting time, I called a waiter and asked for the dessert menu that again, guess what: never came. We had been seating there for nearly 2 hours to only be able to eat a starter and a main course.So finally, we decided to go and asked for the bill but there was one more surprise. I was handed the bill and was charged incorrectly: we had order two set menus but the dishes had been charged individually. At that moment, I hadn't realised and paid but when I double checked the bill, I let the waiter know who then told his manager and I was refunded the difference. However, I was not even offer a discount as a way of apologising for the mistake.Honestly, it was a bad experience and I don't think I will be coming back.
January 2024 by james hynes
Polly was amazing. The restaurant was short staffed, but it wasn't noticeable because Polly was always there just when we needed anything. The food was great. The drinks were great, but it always tastes better when delivered by someone with warmth and knowledgeable about the food.
January 2024 by Rachael Smart
The food is always lovely. Value is good. My biggest gripe is that we have been twice in the same month, diff locations, and both times not been able to order what we wanted. This in itself isn?t the whole issue and there is plenty of choice. The issue is you are given a menu and left for ten minutes to pick only to then be told the meal you want isn?t available. Servers should let you know when they give you the menu to choose if there is anything unavailable to save time and disappointment.
January 2024 by Alison Fourie
Had a wonderful family meal this evening at Miller & Carter Epping to celebrate our anniversary. The Butchers Block we ordered was delicious and cooked perfectly to order. Thank you to our waitress April who was really lovely to us. We had such a nice evening!
December 2023 by Molly Smith
This is one of my favourite restaurants. The food is always amazing and so tasty, cooked exactly how you ask and with so much flavour. The staff are always friendly, knowledgeable and go that extra mile to make your experience worthwhile.The atmosphere is just right; the tables are laid out well, tidy and even the background music is just the right volume so you can hear it but not too loud. I have never had a bad meal from this restaurant.
December 2023 by Alex Mills
We had our boxing day meal here and Sophie was our sever. Considering there was 28 of us she did a great job, we never had to wait for drinks and plates were cleared away quickly. She was that good we've already booked up for next year.
December 2023 by Kate Bloomfield
Josh was looking after us today! He was excellent. He couldn?t do enough for us. Josh knew everything about the menu and was so attentive.Based on today?s visit we will definitely be back.All the staff here are amazing, I think the Managment should recognise this, as your business is only as good as your staff.. and they are all awesome!!Vegetarian options: Great options! Something for everyone
December 2023 by Matt Dineen
Great service, great dinner. We were served mainly by Polly who was lovely and attentive. She was quick to see if we were ready for drinks and food or just drinks to begin with, food arrived faster than any other M & C that I?d been to and for a Sunday it was still fairly busy. Food was great! Thank you Polly and M & C for a nice evening
December 2023 by Sally Marshall
Lovely meal. We come here often because it is easy to park, a nice atmosphere, great staff and good quality food.Our waitress today Claire Darling was brilliant. Polite, funny and attentive.
December 2023 by Geo
We come here at least once a week and food is always good. If you want a nice meal out with a good atmosphere, this is the place. Ahmet is amazing and we look forward to seeing him each time as he goes above and beyond to make our time pleasant.Mr & Mrs McCarthy :)
December 2023 by Alexandria Jones
Our server was called Polly and she was amazing! We ended up having little jokes with her and she was very welcoming and accommodating. You should give her a raise!Only thing that made it a 9 and not a 10 is that the steak took longer than usual to come out. But Polly kept us updated throughout!
December 2023 by Stuart Dighton
The service was really good. Polly was very friendly and her service was quality.The food was all to a really high standard.Maybe there could some sea salt on the table to put on the steak?
December 2023 by Paul Cotsen
I didn't get to this place, and I should have pointed out that 4 of my friends ate here on Thursday 7th and said to me it was very good. I'm just disappointed that I couldn't make it myself due to horrendous traffic. I know I should have skipped the review process but it isn't possible - or so it seems. I have been to an other branch of M&C and it was quite good although I though it was overpriced for what we were served. The meat was well cooked but the accompaniments were a little disappointing. Thank you.
