October 2020 by Andy Neale
\\\"Vikki\\\" one of the mos ignorant arrogant individuals I have ever had the unfortunate pleasure of being served by . Rude , zero manners . Her customer service level is absolutely shocking . Her line manager needs to have. A serious word .
September 2019 by Paul Hines
The rudest staff you could hope to come up against. Toilets were filthy and very smelly.
September 2019 by Agnieszka Gondek
(Translated by Google) Very nice lady at the ticket office
May 2019 by Salih Sumer
I never ever stop again this petrol station I stop every week and get my petrol and shopping .This petrol station trap people get parking fine.double lane inside petrol station and you stop 5min they give you fine
September 2018 by andrew sowden
filthy men's toilets, only one urinal. disinfect when you leave-eek
August 2018 by Jason Oliver
Used this BP to get some breakfast. Parked my LWB van to the right of the pumps so as not to block anyone. they thanked me by sending me a parking ticket. I heard they were having money issues. Didn't realise they were going to turn against their regular customers to bail them out. Guess they no longer want me as a customer... Be aware
October 2017 by Michael Völske
Stopped here while on vacation; paid for car wash and coffee. Earned a £100 parking charge for staying too long. Contacted BP customer service; they told me to get bent and that there were signs pointing out the time limit (check StreetView -- there is *a* sign and it's a damn joke, not even visible from the car wash or parking areas). I think this is on purpose, they probably get a nice cut of these parking charges. Shame on you, BP, for extorting your paying customers this way.
September 2017 by mostrino78
I used to regularly stop at this BP petrol station for refueling, a coffee and a bite. I have recently received a fine from MET parking for spending 40 minutes at the premises, having changed their conditions to 30 maximum stay. I suppose they expect customers to drive while they have their sandwich, or perhaps not use the toilet or not refuel to vacate the premises within 30 mins (there cameras in and out therefore whatever you do at the premises, you need to be off within 30 mins!).. I will not use this petrol station ever again.
January 2017 by Glenn Hansen
Used to have to come here daily. First of all there is a serious problem with taxis being parked everywhere including all the double yellow lines. The amount of rubbish laying about is also a disgrace. By far the most shocking part is the state of the toilets. The smell is unbearable and usually always signs of faeces outside of the toilet bowl itself!
The staff are all friendly but I think they are losing a battle against the taxi drivers who just use it as a big carpark whilst waiting for arrivals at the airport.
