November 2023 by Vladimiros Kyriakidis
Great breakfast ?Delicious food.Staff need to concentrate on the order.I received a smaller portion but was charged for a big one.
November 2023 by Anais E
Very average gyoza,the wrapper was quite hard and the filling had a weird texture plus my tummy hurt really bad after eating the gyoza.
October 2023 by Carlos Brito
Great experience, me and my girlfriend had 2 different kind of bowls, both with special requests, and it only took 2 minutes to have our delicious food ready. Service was great and I want to give a big congratulations to Nicole, who took our order, for being so kind to us. Whenever I get back to Stansted Airport, I will go to Itsu!
September 2023 by Miguel
I ordered the Chicken Thai it's salty and very heavy in the stomach. The price is pretty good though ?8
September 2023 by Sylwia Winiecka
I didn't think food offered could ever be this bad. Place looks pleasant enough for an airport, but the thai udon and sushi were really bad. Cutting corners with ingredients, fried onion on everything. Maybe the ginger kombucha wasn't to my personal taste, but we make kombucha at home and it was really bad imo. I'm sorry, but i will never be returning.
August 2023 by Alicia Carrillo
Happy to find this in the airport. Wishing there were more choices. Great gyozas.
July 2023 by Katarzyna Porzezinska
I was buying a drink in glass bottle to avoid plastic and I was told that it needs to be put into a plastic cup as they can't give me a drink in a glass. Please don't sell it! No logic there. Also charging extra to sit down at the table and eat the food I'm buying from you when half of the people sitting are eating food they got it from somewhere else. Disappointing
April 2023 by Domenico
So let me get that straight: If I buy your food and decide to eat in, I am gonna be charged 20% for that. But then you seat and a good 60% of other people seated inside they haven?t even bought an Itsu plate or coffe but they seat totally free consuming their own food, from the nearby Pret, BK leaving also their rubbish on the table, all happening under the eyes of the staff who doesn?t care much but off course they care of charging me extra money for seat and eat food who I bought there. Next time I will do like the other, take away and sit anyway, nobody will care right? The quality of the food also dropped significantly compared to other itsu, so I haven?t enjoyed much. Frustratin experience, I feel I have been scammed.
February 2023 by Air? Vizbarait?
Good service, busy surroundings as expected. Not much of the choice for coffee's. Breakfast choice looked better than tasted, but healthy and rich in nutrients and fibers.
January 2023 by Simone Passacantilli
Every time you order a veggie gyoza noodle soup a Japanese chef dies.Taste is far to resemble Japanese flavours, it's more like Brussels sprouts.Sushi is barely acceptable if you pour it into soya sauce so you don't experience the flavour.
January 2023 by JJ T
Chargrilled chicken udon soup. Comfort food and broth was good!
December 2022 by Biset
Likes > Chilly Chargrilled Chicken Udon soup. It is delicisious and not expensive.Dislikes > their sushi :( i?ve really given it multiple tries, but it all ended with some disappointment. Rice is dry, sushi is not that flavourful?I hope they get better at sushi as I really like their udon soups and see some sort of potential there to improve for the rest of the dishes!
November 2022 by aurustius
A spot where you can eat really good, fresh lunch, soups, sushi etc. Affordable prices. Sometimes the restaurant is crowded but you can always find a spare place to sit. Customer service is excellent, very helpful.
October 2022 by Jelena
This morning I ordered sushi set and latte before my flight. I was served by one guy and his service was amazing. Please see my picture, unfortunately I didn?t ask his name. He was very friendly , polite and helpful. Great vibe at 7am! As always, Itsu sushi are delicious.
October 2022 by Alessandra Daunis
Worst fried noodles & noodles with broth we have ever tried. Brilliant broth is brilliantly awful. They have peas inside and something that resembles meat. Staff was very nice though.
