March 2024 by Shirley Grana
They were very helpful, understanding & obliging. Great company, look forward to using them again.
March 2024 by John J
An initial hiccup on one computer was resolved by checking another in the back room. Otherwise a faultless and very efficient service. We dropped the car at the parking area and were driven to the airport.We were shown where to wait on our return to the UK.We followed their instructions and our car arrived within 5 minutes of our phone call to them.All the chaps we dealt with were polite and helpful.The most reassuring aspect; our car was in the same pristine condition we left it before our holiday and it had just over an additional 3 miles on the clock which was around what we expected.We would definitely use this service again. They are to be commended.During our holiday our car even sent us a message to say how happy it was.Thanks to all.
March 2024 by Sail Explore Travel
We left our car for one week at APH car park Stansted Airport. The price for one week of parking was very reasonable. The booking process was easy. I can honestly say the whole experience was great. We arrived at the car park, we were immediately greeted by staff, who took us to the departures terminal within 5 minutes from parking our car. On arriving back to collect our car a week later, we called APH once we had cleared through customs, the minivan was there within 4 minutes to collect us. Great service and absolutely no damage to our car. From this experience, I can recommend this company.
March 2024 by Tom Andrew
Always a great price and great service, just one advice about the short gap of the route near you is bad and dangerous easy to destroy wheels or suspension at large potholes
February 2024 by Rob Wortham
Used this company a few times, very trusted and very efficient service. Very good rates, highly recommended.
February 2024 by Glyn Tigger
What a great experience, drop car off, got taken to the airport and on return got picked up and dropped to my car, all in good time.
February 2024 by Leonard Ballok
Smooth system
January 2024 by I ?Madalina? B
Good service as always!
October 2023 by James Wigmore
Small and rickety compared with Gatwick, but still good value.
September 2023 by Magdalena Marciniak
Extremely dissatisfied! No lights at night when collecting your car. Had to crawl underneath the wing mirror as my car was parked so close to another. No chance to check your car in the dark for any issues as there is no lighting. Almost fell over on the gravel due to holes.The driver upon departure left the boot opened and drove off.We had to load our own bags. This car park is not suitable for anyone with any kind of disabilities. The gravel makes it extremely difficult to push your suitcases, meaning you need to carry your 22kg back to the station.Never using this service again.
September 2023 by Amy Richards
Would never use this company again. Took over 50 mins to get collected. The driver has absolute distain for his job and customers. At best grunts at them, mostly completely blanks them. The car park itself is a muddy, dusty, stoney mess. No way you can wheel your case across it, and means your car is covered in a filthy layer of dust when you collect. The car park is pitch black so you can?t find your car, and no way of checking the condition of your car. Avoid avoid avoid
September 2023 by Tom Darville
Used this car park 1th Aug to 19th Aug 2023, firstly the signage for the car park is poor and upon arrival we were very apprehensive leaving our car as we don't like valet parking (which we wasn't aware it was) plus the car park condition. However staff were friendly and drop off and collection mini buses were there ready. Collected car with no issues and all our fears had been put to rest. So all in all we were very pleased.
August 2023 by GlowingGlobe
Overall, my experience with APH car park was positive and efficient. Initially, we ended up at the wrong car park (Maple Parking) due to unclear signposting, but with some assistance, we found the right one nearby. The APH staff guiding us with laser-guided parking at night was a helpful touch. The small covered waiting area was a good idea, especially for rainy days.The pick-up process was seamless ? a quick phone call upon arrival, and the minibus arrived at the drop-off point within 10 minutes. No unnecessary waiting or multiple stops to deal with. However, be cautious about the gravel surface in the car park, as it may cause problems/damage for suitcase wheels. You'll also be responsible for loading your own luggage.One area of concern is the lack of flood lighting, which could make it difficult to detect minor vehicle damages. Be vigilant when parking your car, maybe doing a video of your vehicle's condition before leaving it. The photo I've taken shows lighting outside the site. Additionally, the condition of the toilets was disappointing, but fortunately, the terminal facilities are significantly better and just a 5-minute drive away.On the upside, the location of the car park is excellent, with easy access to the airport, fuel stations, and food options like BP/M&S and McDonald's nearby. The price was the cheapest we found, but you'll need to weigh the pros and cons to decide if it's worth it for you.In conclusion, APH provides a smooth and efficient service with a few important factors to consider. With some improvements, it has the potential to be a 5-star experience. Safe travels!
July 2023 by June Salmon
Pick up and drop off no problems.Car park surface is pot holes and stones, trying to wheel your suitcases is impossible.The driverstood back while I loaded my luggage some assistance would of be helpful.He also did the same to the customers getting in after our drop off.I am retired but these people were elderly.The vans couldbe cleaner.
July 2023 by chris obrien
The easiest drop of service ive ever used. Dropped car off at 3am, mini bus was waiting for us and then a smooth system to pick up on return with my car waiting for me at reception. Would recommend to everyone. Only small niggle would be the floor could be concreted instead of stones and rubble.
