August 2025 by Clive
Rude staff near the door. Has I just walked in to ask one question. Very unprofessional.
August 2025 by Kim Hartwell
Someone in my branch will generally be available to support me to understand accounts, the whys and wherefores on interest rates to help my savings grow or the workings of the online app to make changes. If not, I can make an appointment or a phone call.
They are lower on staffing in recent years and there are fewer branches but that?s across all banks now. I?ve found them to be a good bank and I?ve stayed with them for many years. Thanks Santander Southend on sea
June 2025 by Alfred Squires
Waste of space 2 agent when you walk through the door can I help you isa no you have tomorrow make an appointment can you do the here no you have to queue at the tellers what?s the point in having to agents at the door that can?t help
August 2024 by john vanlooy
ATM never work correctly when bank closed so unable to pay money it my account very poor service
June 2024 by Cathleen Summers
AWFUL bank. Been waiting almost a year to sort out my Dad?s account, didn?t realise because of this bank things are harder to do. Do Santander think my Dads money will go to them? Crazy branch and awful bank. Avoid.
May 2024 by Foxtrot Whisky
Don?t know why all the bad reviews. They?re a bank branch, not the bank itself. They?re open at the times they say and the staff are helpful and polite.
April 2024 by ALVEENA ?Anna?
Cash machine ate my £2000
February 2024 by Steve Adams
Getting to the age when I simply don't meet enough Gorgeous Women. 10 minutes with Ann S keeps me glowing for the rest of the month. ?
December 2023 by Robert Thornton-Viall
Very helpful always.
October 2023 by David Andrew
Terrible wait times in this place. 1 person behind the desk. Joined at 10 people in the queue and still waiting after 45 minutes. Now 4th in the queue. Disgrace
August 2023 by Shuheb Ullah
3pm close time. Useless and ridiculous.
April 2023 by Wanda Rzym
Apparently everyone banks online hence the reduced opening hours. This does not seem to be reflected by the enormous queues and the amount of time that you have to stand in them. That said if you have not died by the time you get to the desk, the staff are polite and pleasant.
April 2023 by Emily Faith
The wait was rather long, however once sat down the man (Lee) who dealt with me was very polite and really helpful! Thank you
April 2023 by Abdullah Sayyed
If you?d like to wait up to one hour just to see someone at the counter, then please visit this branch.
April 2023 by Dame Hyndman
Popped in around 1pm with the whiff to check if an old Abbey National ISA was still active. There were no staff to be seen. The counters are now hidden behind a wall and of the 4 or 5 teller spaces available, only 2 were filled. The queue was 8 deep and after 15 minutes, we hadn't moved.Two staff appeared from offices. Looked at me and scurried away. We left.This was a useful reminder as to why my whiff no longer banks at Santander.
