September 2023 by Ghost
Unfortunately I had to pawn a sentimental gold chain here 4 years ago and to my suprise not only did they still have it, It wasn't put up for sale. I was able to buy it back and i am truly grateful this business understands the true meaning of sentimental value.
October 2022 by peter john
Over a 22 year time span I have shopped here maybe 5 times and always had a great experience, yesterday the 2 ladies were wonderful and helped me pair up a pendant with a belcher chain, correct colour and offered me a great price which I couldn't pass on..
October 2021 by Ian Ferguson
Super service and really good quality product. Highly recommend
October 2021 by Gillian Winn
I purchased a pendant from the website. When it arrived it was beautiful and exactly as described. I received excellent customer service from Natalie. Nothing was too much trouble for her, she kept me informed at all times on the delivery and it was delivered very promptly. Thank you so much. I will certainly purchase in the future and would highly recommend.
October 2021 by Annmarie Lowther
I rang to ask about a bracelet and Natalie was super helpful. There was a technical issue with payment, again Natalie couldn?t do enough. My bracelet arrived as discussed the next day and I am delighted with it. Thoroughly recommend the product and service, and Natalie was brilliant.
October 2021 by Suzy Burrus
My dad passed away....he had a few masonic items...a few odd pieces of gold including his old gold crown ?....we didn't want them it wasn't the stuff he wore everyday....we decided to sell....I'm currently living in wigan but made sure I waited until I was in Southend to use renalls....have used before to buy and sell items...not only do they always give the best prices but the staff are amazing and they have the knowledge!! They were able to tell me what was old, gave me the choice if I wanted to add the item on rather than just chucking it all on....so much respect for my situation....I went into the shop that day very emotional and I come out feeling like we had done the right thing in the right place. Thank you so much!!! Highly recommended
October 2021 by John Roche
I had a handmade setting for a stone and Renalls went the extra mile to ensure it was perfect.No charge for adjustments and it was wonderfully received.Excellent service.
October 2020 by Christine Turner
i was looking for a pinky finger ring really polite and helpful. Definitely recommend going i wouldn't go anywhere else, superb ring five stars!!
October 2018 by Stove Man
Non Transparent Transaction!Borrowed £1500.00 on 10.01.2018 Arrived to return debt and collect Jewellery on 15.02.2018. Told only cash, not card. The young lady said the amount I owed was £1661.00. This morning 17.02.2018 I arrived with cash £1700.00. Same lady gave me £3.00 change. So in the space of 2 days the interest increased by £36.00. No receipt was offered or given. Earlier I asked how they arrived at the amount of £1661.00. They replied "this is what the computer says". Would have given them a 1 star but they helped me out when I needed the cash..Would not recommend.
October 2018 by Elsie Greene
My family have used Renalls Jewellers for 40 odd years so fair on prices i just had a gold bangle made from an old bracelet it's amazing I've also had repairs done there too I recommend them to everyone i know. Thanks so much, lovely staff too xxx ?
October 2017 by jo deeley
Great value , great service , I'm a very satisfied customer , and would highly recommend this jewellery shop .
October 2017 by Hayley Evans
Great range of jewellery, lovely staff who are always happy to help. Have recommended to friends
October 2017 by ant thorne
Great service today, very knowledgeable staff! Some beautiful pieces...
October 2017 by Julia Jenkins
Wide range of jewellery available. Very helpful staff
October 2017 by Shane Burman
Brilliant place to buy jewellery
