July 2023 by Google user
I had to return a parcel using the Hermes service. On the first occasion the man I spoke to was so rude and unhelpful and told me that he couldn?t take it as too big and come back another time. I went back a couple of days later and again he was arrogant and rude. He told me to take back before one the next day, I said that I couldn?t as I was working he shrugged his shoulders. This store should not be used for a Hermes drop or collection point, clearly not an ambassador for customer service or values. AVOID
September 2022 by Steve Poet
No stars ignorant abrupt staff
July 2022 by George C
I?ll be writing to Hermes - this shop does not regard people dropping off and picking up parcels as customers but presumably gets paid for providing the poor service. Arrogant, rude and odious - the Hermes drop off in the Broadway is far better and that?s where I?ll be going in future!
May 2022 by John Rees
Good local convenience store
March 2022 by Dee Tracey
Can confirm what other people have said. The owner is extremely rude. A couple of friends have also said the same thing about him. I can?t understand how he manages to stay in business with that attitude.
February 2022 by Chris Bignell
As like other shoppers, I too have had the same experience whilst dropping parcels off for Hermes. Please do not use this store, the guy that runs it is extremely rude, unprofessional and completely incompetent at his job. Also to drop parcels off is now during 6:00am till 1pm, who on earth is that catered for? How he puts his socks on in the morning let alone run a shop beggars belief... Please use Rogers instead for Hermes deliveries.
December 2021 by Charles Powell
Very rude and terrible service.Informed me that we only makes £0.10 from a parcel and can't be bothered.Let other customers go in front of me because I only had a parcel to drop off and told me to go somewhere else.
August 2021 by Kirsty Panrucker
What I believe to be the owner of this shop is very rude to customers. I had to return a parcel hear and he made me feel very uncomfortable and like I was an inconvenience to him. He moaned the hole time while he was doing it and once it was done he handed me the card to show it was done and then walked of with out saying anything. Guess I was done and didn't warrant any more of his time. When I went to the shop for the second time I sent my 10 year old daughter in while I stayed outside with our dog she went in and came out and said how rude he was all she was doing was getting gas and electric. So it clearly not just women he is rude to its children as well! Totally unacceptable behaviour.
August 2021 by Georgia Bunn
The staff at the Premier are nothing but helpful and polite. Always giving a smile even behind their masks.The Hermes drop off zone is quick and simple and the staff are always their to help if you do get stuck.
August 2021 by steve thomas
Appalling place. My wife went in to drop off a Hermes parcel today 5 February. When she asked for a reciept the man serving actually swore at her "oh f#cking hell" and threw the reciept at her! She had to pick it up off the floor.! Use the Spar or Coop instead
August 2021 by Tim Fincher
Some premier shops don't show their prices nor their drink deals, this is one of them,always check your bills if you can do your own maths it's best
September 2020 by Colin Jones
Blatant disregard to customers. They are the only payzone shop in shoebury open on a sunday that does gas and electric but either the machine isn't working or he cant be bothered to type in the numbers on the card if it does not swipe. He says if he makes a mistake it will go to the wrong account.but if he types the number in and then double checks it before pressing ok it would not be wrong.
January 2020 by Phil laurence
Terrible Service. â?¹ð???
December 2019 by Stephen .Siciliani
Convenient and we'll stocked!
August 2019 by Sue Dodds
Important community shop that serves the area well
