April 2023 by Amy Higgins
Good evening,
I purchased one of the surprise bags from the app ?too good to go?. I arrived promptly at the shop in Southend on sea Cluny Square I showed the young man my phone in receipt of my surprise bag which was marketed at to have items in the range of £6, items which were to be varied such as fruit, milk, ready meals and veg. I was deeply upset when I revived my bag as it had only two packets of rolls and 15 lemons in it. I appreciate that getting a surprise bag means that you will not have a chance to pick your own food however once I got home I looked at the prices on the food and it came to exactly £2 for which I received. The marketed price for the amount of food you are to receive in a surprise bag should be to the value of £6. I feel deeply upset and angry that I have been misled by the app ?too good to go? as well as ripped off by the store for not fulfilling what it should have in ensuring the surprise bag was filled with food to the value of £6. I hope that you look in to this matter with urgency to stop others from wasting their time and others. I won?t be using the app or the shop again until this is looked in to.
Regards
Amy
December 2022 by Ryan Sholem
Staff are very nice and friendly especially Adam great customer service
December 2022 by Ryan Sholem (Crazy Ryan)
Staff are very nice and friendly especially Adam great customer service
January 2022 by Mark Dickinson
Totally The Best Place To be is this Store
October 2020 by Sam
i dunno her name but i think it could be the manager, blonde lady, she is rude and ignores you. everyone else though is lovely and show great customer service, cant complain on anything else :)
October 2020 by Superhatton
Managment very rude always queues and staff just carry on filling the shelfs when they could be serving.
October 2018 by Graham Martin
Can't buy bread or milk the store was closed they were out the back unloading. So i went to Waitrose. Not going back
December 2015 by Sean Davis-Loades
Avoid school finishing time
