March 2024 by Jamie Smyth
Booked my car in 2weeks in advanced. I was quoted for work to be done without any kind of inspection. (No professional garage will quote blindly without inspecting what work needs carrying out)I dropped my car in at 8:30am as requested and it wasn't until 2:30pm that I was contacted to say they had only just inspected my vehicle and that more work was required! Why my car hadn't been touched for over 6 hours I don't know? They book you in with no booking slot system because they are a greedy corporate company and I quote them saying "it is to get business through the door"! I also enquired about the connection on a headlight. Brand new bulbs 3 weeks ago but their answer was a new bulb??? Any penny they can take you for!Never using again
March 2024 by william blackshaw
Always excellent service
January 2024 by Indika Ekanayake
Good customer attention
January 2024 by Paul Baldwin
Very competitive rates , more importantly they are very good at what they do. I have used them for the last 5 years or so after a few bad experiences elsewhere. I don't go anywhere else now
December 2023 by Clive Lovely
Back in July , I had a gearbox and fuel mass fly wheel, and clutch fitted.. Unfortunately the gearbox failed in December under Warranty.I AM HAPPY to say they replaced all the components with no additional charges then within one week and I am back to work once again :-)I appreciate that some components fail..!Mr Clutch has been Amazing with their afters sales and I give them a big thumbs up for that!Many thanks &Best regardsCLIVE
November 2023 by Ashley Lovell
Been coming here many years, mot?s and various work in the past. Always feel it?s a honest well run place, Antonio front of house.. the right man for the right job!Just use this place
October 2023 by Ben
Had my aircon regassed here just before the summer for half price only £29 which was a bargain. It took about an hour so I had a little trip into town while I waited. The guy that runs the front desk was very friendly and polite just what you want when you leave your car with someone!
September 2023 by Ian Shelley
Firstly apologies as its been about 6 months since I had my new clutch fitted at the Southend branch. I can only judge based on my own experience and have nothing but good things to say about my whole experience. From booking my car in to picking it up a few days later.Antonio was brilliant as he literally squeezed my car in as I needed it done in a rush, despite not really having space they did it anyway, saving me a lot of aggro.I also spoke to a few of the lads working down there and found them to be a friendly and welcoming bunch. All in all i received 5 star treatment. The clutch is also very nice, thanks to all at Mr Clutch Southend on Sea.
September 2023 by Khalil Alozoum
Serviced and MOT my car there. Brilliant garage and brilliant service will continue going back whenever I need anything done for my car!Service: General repairs & maintenance
September 2023 by Jenny Crouch
First time using Mr Clutch. Will defo be back. Could book and pay online, so super easy! Staff friendly and explained everything clearly :)Service: General repairs & maintenance
August 2023 by geoff a
Booked to get 2 new front tyres , told them how important it was ,as I had chemo the day after , sorry tyres were wrong , do it in a day maybe , they knew I was in for chemo , offered me nothing , bloody awful service , tyre place can?t get the right tyres in , if it were my business as it was only 1.30 would have offered to go and get the correct ones and bring them to my drive considering my predicamentService: Tires
August 2023 by paul robins
Great service, very polite and got my car working quickly and running better than ever, thanks
July 2023 by Madeeha Aziz
Honest, professional and always provides a great affordable service.
July 2023 by Adam Vertue
Booked my car in for an interim service as we were driving to cornwall for a holiday a week later. I mentioned a problem with the car getting stuck in 1st on one occasion. On our journey to Cornwall, the problem came back and we have had to leave it at another mechanics. Would have hoped they would check for the problem.Edit: After contacting customer service as suggested in the response to this review. They offered no help and behaved very standoffish.Service: General repairs & maintenance
July 2023 by Seifula Sharif
Car broke down, Renault Clio 2006, got towed to MrClutch. Waited 3 days before my car was looked at and when they looked at it, said clutch needed replacing and would cost £360 and I also requested 1 tyre change. After a day and a bit it was ready and upon picking it up the final bill was £420. I asked about the price, they said they fitted a new tyre and don't deal with second hand tyres, which I didn't know they would do that. Final thoughts clutch replacement a little over priced but def need to let customers know they will be fitting new tyres instead of second hand.
