February 2024 by Paula Ellwood
Just go a ring from south end on sea wow just stunning and very good price too
January 2024 by Badgers Toys
Amazing service, popped in for a watch adjustment, very very helpful gentleman, would definitely recommend.
December 2023 by Cherelle Buxton
Lovely staff brilliant service.
December 2023 by king brown
Fantastic service when purchasing a Rolex. Dave was absolutely Brilliant from the Southend Branch. Would highly highly recommend. Helped me all the way from an internet enquiry through to coming into the branch and making the purchase. Honestly, the best customer service i have received in a very long time! Thanks
October 2023 by Moses Burrell
We had been to a few shops before heading into Mallards but found the personal service offered by Emily second to none. She helped us pick the perfect engagement rings and even arranged to have them resized at a very reasonable cost.
August 2023 by SJ Whittingham
Went in to sell some jewellery I inherited but do not wear - Dave was super helpful, friendly, informative. A real gentleman! Highly recommended.
August 2023 by Thor D
Friendly and chatty customer service, come in to have my watch strap adjusted, professional service. Will use again
June 2023 by Finlay
Very kind man named Dave helped fix my chain today, very speedy and extremely friendly, will definitely be purchasing from here in the future amazing staff
April 2023 by Clare Dominguez
I visited your Southend on Sea, High Street, Branch on Friday 21st and Saturday 22nd April and I just wanted to say how very helpful the staff were. I was looking for a gift for my son?s 21st Birthday and was being overly fussy. However, nothing was too much trouble for the staff, and they were determined to assist. I felt valued and like nothing was too much trouble. Very friendly and a great personal service. Thank you, Dave, (the manager, I believe) and the female staff member with short dark hair, whose daughter had just taken her art GCSE (sorry didn't ask her name), were fantastic. We will definitely return and 100% recommend.
January 2023 by Stephanie Pearce
We finally got married last year, and I got a new engagement ring and my wedding ring from the southend branch, was very happy with the whole experience.
December 2022 by Jamie Kerr
I dropped a ring with huge sentimental value in for a repair and resize in January. After the worst year of my life I was finally able to collect in December, never once did I feel pressured to collect and pay or worried that it would be disposed of or sold. Very understanding and the workmanship is outstanding, the ring looks better than new and I can't wait to see my fiancé's face when I present it to her on Xmas day. These people saved my Christmas and salvaged my year with their unlimited patience and goodwill. Could not recommend highly enough!
November 2022 by Paul Woodbridge
Very friendly and extremely helpful I have AUTISTIM A HIDDEN DISABILITY and they affixed my chain to my life preservation DIABETIC PENDANT WHICH SAVED ME FROM DEATH LAST YEAR WELL DONE ALL ROUND NOT ALL DISABILITIES ARE VISIBLE
October 2022 by Sharon Thomas
Staff very attentive and helpful with suggestions for an alternative when I wasn't absolutely sure of the item when I had a closer look, but ended up with it anyway. Plenty of choice with a good window display.
October 2022 by Calum Stringer
Very good customer service and very good prices would definitely go there if need of jewellery or to get anything jewellery fixed.
October 2022 by Adrian Foord-smith
Excellent service will use again,Served by a nice lady called Caroline.
