March 2024 by DJ Raxx
Used to be good but I have noticed a steady decline this past year. Orders made online and e-mailed as 'ready,' aren't, you have to wait for the staff to fetch the order off the shelves which defeats the object of pre ordering online. Also there are special offers on end of line wines advertised at 50% off, but that only applies to cases of 6, which most don't have 6 bottles left, very misleading and a touch underhand in my book, could well be a breach of sales description act. Overall the general impression I get nowadays is 'untrustworthy'. On the plus side it's never busy, probably as a result of the above though.
October 2023 by Tony Line
Great place very helpful staff and an amazing choice of wines
April 2023 by Reem Brooks
We did wine tasting for our wedding with Caterina who was beyond helpful- so knowledgeable and passionate. Thank you Caterina for a great experience! Can?t wait for our guests to try the wines!
December 2022 by Mrs. Mariane Costa
Impressive variety of wines and champagne.Excellent service friendly, helpful and attentive.
December 2022 by Linda Reason
The manageress is an absolute professional,I would 100% recommend this shop because of how helpful she was,
November 2021 by Charles Twitchen
On 25/10/21 at 16.30 I was returning to Southend from Exeter by car and called into the Majestic Wine shop in Fossetts Way. I was tired and in a hurry. As I entered the shop I was immediately accosted by a salesman asking if he could assist me. I said that I just required a bottle of white wine about £5.00 in value. I was guided to buy a wine which I was told was £6.98 during which time I was given an uninvited lengthy explanation that cheap supermarket wines were inferior. I made a contactless payment and asked for the receipt but stupidly did not read it. I have now received my credit card statement showing a deduction of £11.98 and which is confirmed by the sales receipt. Buyers beware of this sharp practice and definitely don?t rely on the sales staff. I certainly will never enter this chain of shops again. The wine supplied was regular cheap plonk that I would expect to find in a supermarket for about £5.00!
July 2021 by J L C
Nice wine here
March 2021 by Peter Wadum-Buhl
Annoyingly unhelpful attitude! Low on stock on some basics that you can get in the supermarket in spite of the Brexit, Covid excuses I was offered. Couldn?t find the list from my last visit until I called it up on my phone then argues that the customer no on the receipt wasn?t a customer no! This is a shame because I?ve shopped in majestic in the various places I?ve lived for years and always had a great experience. Will give it one more try if it?s no better I?ll take my money somewhere else!
December 2020 by Barry True
Courteous service. Knowledgeable staff. Welcoming vibe.
December 2020 by John Rees
Great shopping for good wine - really helpful sdvice
December 2020 by Sue Laird
Really helpful, although they didn't have the wine I wanted I was recommended some very similar. We bought six bottles because the offer make a good saving.
October 2020 by Niki Allen
Always so helpful & pleasant. They really do go out if their way 2 find you a wine you will like. Very knowledgeable too. Highly recommend.
October 2020 by Martin Saint
Great service, excellent selection of wine, close to home, free delivery, wine tastings.... What's not to like. ?
October 2020 by Ian Charters
Friendly and helpful staff; great choice of wines and always lots of tasting opportunities.
August 2019 by Simon Goodall
Theres a distinct no nonsense attitude about Majestic, no frills, no fuss, we're here to sell wine and beer and that's just what we'll do. Tasting is allowed and the staff are very knowledgeable and make good recommendations.