October 2016 by Emma Humberstone
***NEVER USE THIS COMPANY THEY ARE USELESS, SOOOO UNHELPFUL AND worst of all SOOOO UNRELIABLE***I would just like to warn everyone to NEVER use this carpet company based in hadleigh. Had nothing but problems with them, been waiting in since 2pm yesterday to have our carpet re fitted due to a flaw in it amd didnt turn up. Was asked if it could be done today and is not convenient but heard nothing back from them. Had to take another day off work to get this sorted as sofa coming Thursday which they are aware of. Took 3 days for them to get back to me regarding if they will replave it or not and after jumerous phone calls and messages finally got back to me sunday. Won't answer their phones and haven't done for the last 2 weeks of problems we've had with them and now won't answer messages either. BEWARE.
