January 2024 by Donna Lowe
Great staff and products
June 2023 by SUE BELCHER
Mum bought shoes. Lady was so very helpful. Different sizes, widths etc.
June 2023 by Patricia Parkins
Always excellent service and great shoes
April 2023 by Michael Hooper
nice little place in, out that simple
January 2023 by Audrey Sheehy
Never got my size in to try on
October 2022 by Marc Wilson
Advice .. check prices in store & look on line .My GF bought a pair of boots in sale reduced to £70ish , looked on line and got £20 cheaper with free delivery..
July 2022 by Erica Bromiley
Spent some time choosing sandals here. The shop assistant couldn't have been more kind and helpful. Nothing was too much trouble. I even had a shoe fitting with a machine that scanned my feet and then suggested she sizes and styles that would fit my feet. Bought a lovely and comfortable pair of sandals which I have worn frequently since. Highly recommended.
May 2022 by KAREN KNIGHT
I love my Hotter sandals/shoes/boots! I was devastated when we lost our branch in Romford but as I see my mum regularly in Southend on Sea I have become their biggest fan.The staff are exceptionally helpful, always measure your feet on the 3D machine and you get to keep the picture on email. I have such wide, deep, odd shaped, different size feet that I am a nightmare to help. The staff check, recommend and research whatever you need and this takes time and patience and trying many sizes and styles. The lovely ladies are so friendly and make you feel comfortable!I always take advantage of the vouchers but when I get to the store there are always some better offers. I buy boots/shoes/sandals out of season because they are so discounted but if I need something to match a new outfit they always have something and if it is not immediately available then I pay for it and it is always available in branch or sent home within the week. If I decide against it the refund is made immediately in store. I?ve used this service many times.If I could give them 10 stars I would! Please don?t shut this store or price your products beyond my reach. Thank you Hotter.
May 2022 by Kathy Hambridge
Very helpful Staff.Didn't have the wider shoes I wanted in the style so they have been ordered for delivery at home. Told me couple of times...if I want to take them back, no problem.
March 2022 by Karen Pattrick
Very helpful member of staff, comfy chairs and shoe horns on hand.
January 2022 by Kathleen Owen
I was lucky to 2 pairs of shoes in the half price sale. Also had a 3D scan of my feet to confirm the size needed.
January 2022 by Roche D
Took my 91 year old mum Lovely staff, very helpful
December 2021 by irene chapman
Very helpful
October 2021 by Gill West
Very busy, couldn't find what I wanted.
October 2021 by Cass Barrett
Good shopping experience
