March 2024 by ItzOzboza717 Ozboza
Slow customer service when purchasing the bike.so when purchased and rode the bike following me getting a puncture as I asked for puncture prevention slime and they didn't put it in. Another thing is they don't tighten and make bike to a high enough standard as my gear was very loose following it to fall off. Terrible ?
February 2024 by David Warren
I visited recently to buy panoramic stick on mirrors and a suction rear view mirror for my son. They had the rear view and one panoramic. I asked the cashier "do you have another panoramic mirror please"? Expecting one reply. With that, he walked over to a nearby new stock box, looked in and said "there you go!". Perfect.
February 2024 by Tynia Ambrose
Atrocious!2 staff on. Was asked if I needed help said yes ill look & come over when I need help. 1 member of staff promptly disappeared. Asked what?s the difference between the front & back motor driven electric bikes, was told nothing?!Poor selection of woman?s bikes, to ?take away today?. Anything worth it?s while has to be ordered. Signs up saying discounts on money spent etc but nothing taken off at the till?! Apparently the child that served me ?was on holiday? when this information was given out. Didn?t seem bothered about it either!! Brought a bike, as unfortunately needed one, was told to come back in 30mins which I did. 1/2 after my return still waiting for my bike to be sorted??. Still waiting for the im assuming the supervisor to come back up, whilst he stands with his hands in his pockets!!!!!! Will not be buying another bike from helfords ever ( & yes I am aware I spelt Halfords wrong )
February 2024 by Daniel De Bond
Quick and efficient.
February 2024 by Chris Lighten
Helpful staff
February 2024 by Jayne P
Great service & staff; extremely knowledgeable and helpful. Got my new headlights fitted in no time and would highly recommend.
February 2024 by George Walton
When I first entered the store to collect the 200 piece socket set that was advertised with a free screwdriver set with this item the cashier at the door was of no help and told me to cancel my order as I did not get the screwdriver set with it. after talking to another member of staff at the back of the shop I was told I did get the screwdriver set with it and saved me from having to cancel the order, so a great big thank you to the yong man that was very helpful to me and saved the store from a bad review and from loosing a sale. It's very sad that bad staff are put front of shop ,,,,,,, I was ready to cancel my order after just 3 minutes of talking to this person who actually advised me to cancel.
February 2024 by Michelle English
Had what was needed, friendly helpful staff
February 2024 by Lewis Laudat
Sara at Southend helped massively with the Cycle2work process. Great service
February 2024 by Jai Price
Dean and his colleague offered a five star service.I needed a new head light in my van which they sorted out in no time ?!
February 2024 by Devilsbane73
Great range of products and knowledgable and helpful staff
February 2024 by Colin Nicoll
Great helpful service and advice on the till and fitting of the headlamp bulbs
January 2024 by Damian Dawson
Just had headlamps and a new wiper fittedGreat service quick and efficientSpecial mention to PJ at the till very chatty and helpful!
January 2024 by William Johnson
Something has gone wrong with Halfords. I was looking for an oil filter but there was no information. There was nobody at the parts counter, just one person at the till and a queue of customers. After waiting around trying to look in need nobody showed up after about 5 minutes so I left without a filter. I hope they sort themselves out or they'll be another retailer going down the pan.I got a filter from a small independent shop half a mile away about 1 minute after walking in.
December 2023 by kieran5081
Very slow service. Friendly but queuing for 15 minutes at the checkout to buy a single item (bottle of oil) is excessive.