August 2025 by Antony Wiggins
Visiting this store left a neutral impression. I can't say that I was charmed or disappointed?rather, I would say that it lived up to its reputation. The range of products is quite wide and, in general, meets basic needs. However, it lacks a certain ?zest,? a unique offering that sets the store apart from its competitors.
July 2025 by Hayley 70
Much preferred this store before they downsized it to a corner-shop size. That said, they sell a good range of items in such a small space but they can be quite expensive. They seem to hardly have any staff on shift at any one time and every time I go in there is a different face so the local shoplifters love it as it's easy pickings. Many a time I see them from my window showing each other the haul they've just pinched from in there.
Shout out to staff member Stuart who seems to be quite snappy and unable to comprehend simple requests so repeats them back to you like you're a five year old. Always a pleasure.
January 2025 by M H Zac
Today passed again around 5 H30 PM . Used self kiosk . Unfortunately they don?t care about you , when you stucked their
September 2024 by Robin Tuson
The last few months the staff have been great. When using the self-checkout previously you'd wait for ages if needing help, despite the red light flashing... these days even if they are serving other customers at the till, they notice and authorise the purchase pretty quickly..
April 2024 by Extra Special
Very expensive . 2 Horrible staff .
April 2024 by Shuruk Abdurrahman
The worst stuff and store in the area
March 2024 by Bo Muis
missing almost all items when ordering groceries from here on uber eats, been calling again and again with no response, money down the drain. don't use uber eats to buy anything from this store.
February 2024 by Steve Stewart
Limited range but handy.
November 2023 by Moon and sun Sunrise
The worst stuff and store in the area
November 2023 by Janine Kazmi
They generally have stock and I don't need to get substitutions. It can be expensive, but it is accessible and they have many GF varieties. Plus the staff are always helpful and willing.
May 2023 by Jay Kay
supposed to be open till 10 but my local 1 closed well before 9. you call that customer service cos I don't!!! so over priced as well! Rob the poor to pocket the profit. daylight robbery when the place is open on time, closes well before it's ment too. lazy staff. stay away from the one on Stock Road Billericay!!!
April 2023 by Paul Standen
Plenty of stock. Friendly staff.
February 2023 by John Simmons
Co op Southend Is ok altho small and isolating. It feels uncomfortable to be their because when using the self checkouts the staff can allways be behind your back staring. Theirs allways a middle aged staff member allways speed running around the place staring at customers and checking them out for what they got which is even more uncomfortable.Some of the staff are nice and helpful. With a large smile which is joyful to say the least.I gave it a 3 star because its a nice clean place with happy staff altho it feels clusterd, isolated and uncomfortable especially that middle aged staff member.
February 2023 by Jester Walker
Co op Southend Is ok altho small and isolating. It feels uncomfortable to be their because when using the self checkouts the staff can allways be behind your back staring. Theirs allways a middle aged staff member allways speed running around the place staring at customers and checking them out for what they got which is even more uncomfortable.Some of the staff are nice and helpful. With a large smile which is joyful to say the least.I gave it a 3 star because its a nice clean place with happy staff altho it feels clusterd, isolated and uncomfortable especially that middle aged staff member.
October 2022 by Jack Lee
Speaking as someone who worked in this store for two and a half years.Honestly the store itself isn't terrible, it's small but if your only looking for purely food then you'll find admittedly overpriced but good quality food, staff are alright I worked with most of them for a while and they are quite friendly and do their best to help customers.The biggest problems of the store are the shoplifters and the managers, shoplifters are incredibly rampant in the store, on average the place Gems about three or four a day, some threaten the staff and sometimes managers attempt to chase them out the store. Security guards in there aren't properly trained and I witnessed one incident where a security guard and a shoplifter got involved in a fight scaring a number of customers and one child and mother that were there at the time. I've also been asked a number of times to stand on the door to stop shoplifters which goes against what we are taught to do when confronted by shoplifters...There was also an occasion where three people including myself caught Covid-19 and despite several customers also becoming infected, they refused to close the store and while this is only personal opinion, I don't feel like anyone contacted head office.While there are good few there that are great managers, most of them there are either lies or bullies. One manager regularly lied to me about my schedule changing it routinely behind my back, lied to me about their status and position within the store, and lied to me about their paychecks which I'd just like to say I never even asked about...Another manager repeatedly argued with me about my break, and would complain about employees either to them or to others whenever they would go sick. As well as complain about two other managers (one was pregnant at the time, the other had a child) about the amount of time they had off, and the special treatment they needed.And lastly the head manager at the time, he would regularly yell at employees when they weren't working fast enough (one of which was autistic) he would regularly reduce some employees to tears, when asked about it I remember him saying it wasn't his problem. And during a time in which I had injured myself, and was unable to properly work, I was made to work on the shop floor, when I was unable to work fast enough I was repeatedly yelled at, called an "embarrassment" and "useless" honestly as a shop it's average as a place to work it's a death trap.
