April 2023 by Sarah N
I wouldn?t even give a star if it wasn?t a google?s rating system where you should give a review with the star. Lazy staff with a terrible customer service. I think I was well dresser and totally not deserved judgy look. I was terrified Monday morning when I walked inside the shop but had to wait for the staff to look at me and stop pretending they are busy. The young man gave a judy look and had no will to work or whatsoever told me they?re working on a bank transfer basis, I told no problem with that at all. I don?t carry cash and I don?t need cash in hand. But when I showed the product he again said we don?t do. It just makes no sense when In London they tested themselves and had no issue like that before. Not coming back ever again and wouldn?t recommend to waste their times there.
March 2023 by Emma B
Very helpful and friendly team who helped us today
February 2023 by Alpha-Light5050
Staff are very knowledgeable and give good accounts of goods.Sales and displays are neat ,are well displayed. With many top of the range up to date tech at very competitive prices.. First port of call .
February 2023 by Shadeon Koopa
Been coming here at least a dozen times already (and also before the shop was relocated to where it is now).More often than not I come in to trade in stuff (i.e. games) I don't want anymore, because said trade in values are reasonably priced and higher than whatever value you'll get from GAME, both in cash or in-store credit value.So I came in yesterday to trade in a few Switch games, some amiibo figurines and a third-party controller. Staff are as friendly and talkative as I remember, and though it took a little while for my cashier to test that the controller was still in good working order (otherwise, why sell it if it doesn't work?), the trade-in process was fairly swift. Overall, highly recommend for good trade-in value and quality used games at a reasonable price.P.S. Trade in prices for games, electronics, movies etc. can change regularly, depending on how new it is, rarity and other factors. I'd suggest beforehand, check prices on their website so you'll know how much cash/credit to expect when trading in.
December 2022 by Adam Dergiman
Decent stock. Trade in on the skinny side, friendly staff
November 2022 by tony b
Went down your shop this morning on Saturday expecting it to be open but no its was 11 o'clock and still not open not very happy southend branch
October 2022 by David Stannard
Management useless in this Branch.I paid £150 online for a Boxed Metal Gear Solid on Gameboy Color I received it but it was missing white Inlay box.So I returned it to Southend Cex they promised they get the White inlay box sent to Southend within a few days.2 weeks later I still have not received it and they have no Phone Number to ring them.Totally useless.
October 2022 by Michal Gawronski-Kot
Nice store, nice variety of games including some older ones
September 2022 by ?? ?
Went in to sell a controller, Chinese bloke behind the counter gave me the biggest glare, looked me up and down like I was about to rob the place, then told me he wouldn't accept the controller due to dots on the controller... The dots were the lights that tell you how much battery the controller has left, which I tried to explain to him, but he was adamant they were marks, aren't you supposed to hire people that know how video-games and related accessories work? Never mind the fact he made me feel incredibly uncomfortable (Was the Deadpool hoodie I was wearing offensive to him?)
September 2022 by Cory ?Spastic Child? Corey-Chan III
Went in to sell a controller, Chinese bloke behind the counter gave me the biggest glare, looked me up and down like I was about to rob the place, then told me he wouldn't accept the controller due to dots on the controller... The dots were the lights that tell you how much battery the controller has left, which I tried to explain to him, but he was adamant they were marks, aren't you supposed to hire people that know how video-games and related accessories work? Never mind the fact he made me feel incredibly uncomfortable (Was the Deadpool hoodie I was wearing offensive to him?)
August 2022 by ??
Went in to sell a controller, Chinese bloke behind the counter gave me the biggest glare, looked me up and down like I was about to rob the place, then told me he wouldn't accept the controller due to dots on the controller... The dots were the lights that tell you how much battery the controller has left, which I tried to explain to him, but he was adamant they were marks, aren't you supposed to hire people that know how video-games and related accessories work? Never mind the fact he made me feel incredibly uncomfortable (Was the Deadpool hoodie I was wearing offensive to him?)
August 2022 by Helen Gray
OK if you want to save money friendly staff payment plan as well thankyou for my fun karaoke ? 10 quid lighty up y better than t j Hughes xxxxxx helen Elizabeth Parker ed sheeran and david guetta creamfields 2023
August 2022 by Leeroy Fogg
Actually had a very nice, polite and professional person serve me the other day. I nearly fell over - well done for employing a human xxx
July 2022 by Borce Apostolovski-Bokun
Very nice guys and calm we was the last costumers inside and they even waiting for use to finish with our boring choice games and movies
June 2022 by David Dupree
I Really like this place they seem to have a great selection to choose from. The staff are always friendly and have helped go the extra mile in helping me find specific products.
