March 2024 by Shaun Maxwell
I had an emergency today with my car key fob, my mate recommended this shop & they are life savers.The staff are all very friendly and helpful, the quality is great and the prices are brilliant,I will definitely use this company for any future purchases & I can highly recommend them.A 5 star service
January 2024 by Jacky Coole
Went to Bright's in Southend to book the locksmith to gain entry to our flat in Southend as my daughter was locked out, and to change the locks both front door and patio due to keys being lost, and also to replace the key to my car which had broken. Ben booked in the job and was so helpful and friendly and we had quite a chat whilst waiting for my car key. Aaron turned up today to replace the locks both front and back. All done quickly and efficiently. Thank goodness for a companythat one can trust and provides quick, friendly service! Thankyou from a VERY satisfied customer! Ps.Even Ben's dog who was in the back of the shop (Mumford ) was super friendly!
November 2023 by Lay Lay
Left me stranded avoid !!!!! after . they said Thay were on the way 2 hours later got a call for them saying that got a Council job nice one not coming !! I was in the rain 3 hours so I called someone else half the price a lot better service worst service I?ve ever come across
August 2023 by Oliver Bye
Highly recommend using Brights locksmith.He?s a life saver ?
August 2023 by Yasmin Clark
I am very disappointed in the service I received. The guy I dealt with was very rude, sarcastic and unprofessional. He first drove to my street and called me to tell me he cannot get parked and suggested I do something about and he would try again the next day, to which I told him I would find someone else. He then turned up at my address an hour later with another colleague to carry out the work. Upon arrival he made me very uncomfortable and had a very misogynist approach making me feel belittled. I will NOT be using this company again nor would I recommend them to friends and family.
May 2023 by Justine Pettitt
Sorted out a problem front door lock very quickly. Friendly staff who made it easy.
March 2023 by Joe & Lynne Parsad
Always great service and reasonable prices ?
February 2023 by Bianca Brady
Don?t use if you are a woman. I was going to spend a few hundred pounds on deadlocks for my van but the guy I dealt with was a pig. He was so rude. When I left after getting a quote my friend said I think he?s a woman hater the way that he spoke to you. Obviously they don?t need the business. If that?s what he is like for just a quote. What would his after service be like if there was a problem? Totally disgusting and a terrible experience but I get the feeling he wouldn?t have spoken to a man the way that he spoke to me!
January 2023 by Matthew Barrett
Popped in today to get a key cut, simple, quick, friendly service at a reasonable rate, would definitely recommend
November 2022 by Armelle Binns
Incredible service, really helpful, prompt arrival on Xmas day emergency call out. Highly recommend, thank you!
November 2022 by Phil Church
Sent via WhatsApp a photo of the KABA key and Boris quickly replied that they could supply a new one. (They are the only key cutters in Essex I have found who were able to do so!) Drove to Southend the next day and Boris cut two keys via their special computer - Excellent friendly service - highly recommended!
November 2021 by Costa Rialas
These lads got me out of trouble. Quick, excellent service. Opened my Mazda without causing damage. Mazda assistance wanted to bend the door to get in. Highly recommended. Thanks!!
November 2021 by tina brown
The service was quick and staff were really helpful and friendly. Excellent value. Very pleased with new car key. Will definitely use again
November 2021 by Jamie Marlow
Really can't speak highly enough of these guys. They came up with a really ingenious way of getting into my vehicle, when a lot of locksmiths really turned down the job. Worth every penny, they also threw in a free key. Excellent service
November 2021 by Sarah woolnough
Rang this company for help as my Ford car key fobs weren't working. I had replaced batteries but wouldn't sync. I was able to drive straight down to get them checked out..( SOCIAL distanced of course )They checked both and found tabs on the batteries which were blocking the signal.I was then able to sync them and both worked.I was very grateful.No charge either and friendly, helpful staff.Many thanks.I am definitely recommending them to others.
