December 2023 by Osman Hassan
I went over to the garageI spoke nicely as always asking please could someone put air in my tyres as tyre warning light displayThere response was wait for itWe don't do thatShocked thinking aren't you acar mechanic
October 2023 by Jon McAllister
Each time I have used the garage they have been nothing but extremely helpful. Let?s face it, taking your car to a mechanics garage is probably going to take you out of your comfort zone. The staff are all polite and you are spoken to with respect a courteously. Obviously I?m a guy but to all the ladies reading this review then you?ll feel very comfortable speaking to the knowledgeable and polite staff here.Can?t recommend highly enough. Definitely not a rip off place like so many others.
September 2023 by Pam Gaines
Wing mirror sorted out on the spot. Thanks, Neil!Service: Side view mirror repair
July 2023 by ldn5529
I did there my ac re gas. Its very rare one which R744 MERCEDES S CLASS.good job but was expensive ( £300 ).
January 2023 by Net K
Car needed an EGR Valve. It was booked in quickly and done. Really pleased with the result. Thank you Neil will definitely use you againService: Engine repair
December 2022 by Alex Moore
Been using Autoworks to maintain my business van and car and would just like to say that these guys are so thorough with the work they carry out. Nothing is too much trouble and they always keep you in the loop of the costs and any issues that arise so there are no nasty surprises. Great value for money and a very dedicated team. Thanks to all at Autoworks excellent job as always.Services: General repairs & maintenance
December 2022 by Susan Osborne
Booked my car in as my power steering had gone. Very pleased with the politeness, efficiency and consideration the staff dealt with my situation. Would definitely recommend the company.Services: Steering & suspension replacement
November 2022 by Victoria Knowles
First time using Autoworks Benfleet and will be our go-to place going forward! My husband took our car in this morning for an MOT and Service and was incredibly happy with the service received. He found the guys honest, helpful and incredibly knowledgable. We will definitely be recommending them and will be taking our cars there for any further MOTs/Services/Repairs etc. Thank you Autoworks!Service: Car waxing
August 2022 by Sean H
Avoid. My daughter took her car for an aircon recharge. Advert in the local magazine special £50. She got there and said it needed a test and a complete refill. £35 for the test and wanted £85 for the recharge. Formula 1 in Eastwood price matched their advert and did it all for £50. And they say support local garages. Was it because she's a woman on her own. You make your own mind up!
August 2022 by Teresa Harvey
Excellent service, professional and helpful as always.
January 2022 by Laura Lawrence
S0 easy - booked and paid on line, turned up - left car all sorted and back home in hour and half - friendly and professional.Service: General repairs & maintenance
January 2022 by Dan Mitchell
Went here for an MOT, and they went out of their way to assist and get me done as quickly as possible. Professional and polite.
January 2021 by EPC1948 Rh
Recommended by a friend, they resolved an issue with my Santa Fe aircon that no-one else could sort out. Kept in touch and explained what they were doing. Also they replaced a light bulb at no labour charge. Small detail but shows that have a good attitude. Will use them again.Services: Air conditioning
January 2021 by Randy Newman
I am just looking for garages as I'm having an issue with my clutch, and upon seeing this garage recommended my blood began to boil. Let's just say I will never bring my car to this garage again.I have used this garage twice. The first time, I was having issues with my car accelerating. I took the car here as it is the closest garage to my home address. I was astounded when the repair cost came in at nearly £900 for a car that was less than 5 years old. I needed a replacement coil pack and they said I had an issue with my brake pads (among other issues I do not remember as I refused due to having to spent out nearly a grand already). I paid for this service as I was not the most experienced with car repairs. Many people I spoke to felt this was unwise and that the work was ridiculously overpriced.The second time I dealt with this garage I was quoted nearly £500 to replace two tyres. This was when I knew that I was being ripped off. I eventually had three tyres replaced at a different garage for less that £250. When I told the mechanics at the second garage how much I had been quoted by Autoworks he could not believe it. When I explained about the work I had done when I can issues accelerating he told me that his impression was that this work was grossly overpriced too. To quote, this mechanic said the garage must have thought I had the work "mug" stamped across my forehead. And when they read this review, and realise how many truths are here, they may very well be thinking it again.I have noticed that the garage will look for the names of customers who post negative reviews about them which is why this review is published under a pseudonym. Please let me note that the staff were friendly as has been indicated in other reviews. My feeling is that they prey on people who do not have much experience with cars- and that isn't right.
January 2021 by Cameron
Car broke down and needed repairs, was done the same day and for a good price. Very polite staff and also very professional. I will be returning with further work in future. Thanks again.
