November 2023 by Lynsey Grant
Excellent service, made my daughter feel really comfortable and everything was explained very well. Would highly recommend.
November 2023 by Graham Adams
Superb choice of frames at reasonable prices matched with excellent service. Shopping at independent retailers offers better choices than the "chains" matched with service by people that care as more often than not, it their business and lively hood.
October 2023 by Christine Hill
Excellent customer service and extra help in realigning my wonky glasses (my fault). My eye test was thorough and informative. Darren is great at explaining the intricacies of the eyes while putting you at ease. I trust the service here and know I will be looked after. Thank you Observatory South Woodham Ferrers.
August 2023 by Debbie Harding
I have found the Observatory opticians provide an excellent service. They staff are so friendly and so happy to help with any problems or issues that you may have. They ring you back when they say they well and nothing is to much. They are the best opticians I have ever been to .
August 2023 by Claire Bell
Having already got my prescription elsewhere but not liking any of the choice of sunglasses I wandered into town. I looked in the window a few times before I decided to go in... and I'm so glad I did, everyone including the optometrist were friendly and genuinely interested in what I was looking for. I was shown some really great options of new glasses/sunglasses combos that are a really modern take but I had already got glasses frames so wanted just sunglasses. They were patient and helpful as I tried on most of the shop! I chose a pair totally different to what I had in mind. Turn around was 7-10 days which was spot on. On returning to pick them up I met another lovely girl, she was thorough at fitting them nicely for me and we spoke at length about their amazing new range of glasses and some very upcoming modern european designs. As well as the glasses you will find in all the optitions in SWF they really offer some great options for those who want to feature their specs ?! I will be heading their way for my future appointments and eyewear! Thank you.
August 2023 by Jane Saunders
Having read glowing reviews thought I would give them a try. Well I certainly was not disappointed. Service was excellent with great attention to detail. Staff very friendly, helpful and in a very relaxed setting. Darren was lovely and my friend will be booking with him shortly. Wanted my new glasses quickly for a weekend away and received them promptly. Will go back soon for another pair as their frame selection is superb. Well done to you all.
August 2023 by Stuart Lee
Welcoming staff, friendly environment, what more could you ask for? Fully comprehensive eye exam, with a great explanation of what was what with the pictures of my eyes! Great selection of glasses, with the staff on hand to steer me in the right direction as to what would suit my needs! Well done to Darren and the team! Now had my glasses fitted, very happy!!
July 2023 by Gill Nash
Fabulous service every time.Highly recommend them.These guys work with me to give my family the best eye care possible. For them its not just a cheap eye test and selling some you some glasses, it all about whats right for your eyes.
July 2023 by Miriam Brooks
I can thoroughly recommend Dee, the audiologist. She is friendly, professional and very thorough. I am very grateful for the help she has given me. My treatments were also very good value.
July 2023 by Karen Sage
I use The Observatory for both myself and eldest daughter for eye tests and glasses. They are such a friendly team with high standards! Would highly recommend!
July 2023 by Mike Harding
I have been coming to the Observatory as a long term customer over many years. The optician (Darren) is highly skilled and professional, while being very friendly. The equipment available is truely exceptional and second to none. I know that this is really useful for people with any form of eye condition. The quality of glasses, if that is what you are looking for, can be significantly higher than high street chains. They take the time to make sure contact lenses are the best for your use and comfort. I can only recommend this local business and will continue to support them with my custom.
July 2023 by Kerry Grainger
I find The Observatory Opticians extremely helpful, the staff are really friendly, a pleasure to deal with.They seem to have all the latest technology to make sure you get the best eye diagnostics.They do not pressure you into having things done that are not necessary, they actually give you time to consider your options.
July 2023 by basstromkev
As a trombone player, not being able to hear my trombone could be considered a blessing (!), but it highlighted a bit of a hearing issue. Fortunately a visit to Dee at the Observatory revealed the problem to be impacted wax in the ear. Totally painless micro-suctioning has restored my hearing - and it?s staggering how much sound I was missing! I can?t recommend the Observatory and Dee highly enough!
July 2023 by Lynda Mirams
Extremely efficient and professional. Really friendly. Solved my ear wax problem. Excellent value for moneyHighly recommended.
June 2023 by William Moss
Really good professional ear suction service. Dee explained everything and even showed me photos of before and after!! The amount of wax removed was impressive, and my ears are now clear of wax.I thoroughly recommend Observatory Opticians and hearing specialists... so give them a try as I was totally impressed.
