February 2024 by Ethan Woodhouse
Just don't.Seemed annoyed I was there, and told me that a common medication (atropine eyedrops) was hard to get, and no pharmacy would sell it.Better chemists close by, use them instead.
January 2024 by Jason T (Jas)
Waited 20 minutes to collect a prescription and paid £9.65 only to open the bag and see over the counter medication priced at £2.99. Outrageous they didn?t tell me this and just charged me for a full prescription.
October 2023 by Aaron Wardley
Can never get through on the phone to see if a prescription is in or not, and you get there to find out its not in, they'll say basically call the docs and oh the docs say it's at the chemist go back in later and it oh its just arrived... really... if only they answered the phone all this back and forward stress would be avoided....
July 2023 by Dave1882
If they were any slower they?d work backwards. Counter staff in their own world and seem put out if people need serving . Unless you happen to be dying at the moment you?re next to the shop, avoid and go elsewhere
June 2023 by Rosie Franklin
Put my daughters prescription of milk that she needs to be able to drink/eat!! through on Thursday morning, went in store to collect Saturday - they didn?t have the delivery even though it was due Friday? Was told to come in Tuesday as it would be in by then and if it wasn?t they would give me some from the back.. well my husband went in today (Tuesday) was told it?s not in and they don?t keep any in the back so not sure why I would of been told that? They also said there must be a shortage and nothing they can do? We went to another chemist and this chemist advised us that if there was a shortage the company would phone the chemist so sounds like govani either did not order my daughters milk or have given it to somebody else. Will be avoiding this chemist in the future.
March 2023 by Ric Pullen
Really poor, ignore you if one person who served is on phone and two other people just ignore you. Simple manners to acknowledge you are waiting would professional
February 2023 by Helen King
Sold me the wrong product twice & refused to exchange them. No advice or explanation offered by the pharmacist.
January 2023 by Just
Exceptional customer service, excellent range of natural health products. By far the best chemist I have visited in search of eye drops in short supply across the country,so really need to express sincere gratitude.
December 2022 by Lyn Durkin
Very annoyed i ordered my prescription 4days ago went to collect & told it still wasn't there & to ring the next day so today I have tried to get through from 1pm to 6pm but no one is responding to my calls, so annoyed I'm going to change my chemist to another one i can trust in future ?
September 2022 by The Father
Sunday was open and i drive all threway from Braintree to get medicine for my baby.thanks
August 2022 by Ray Cohen
Excellent service , 1st class, been coming here for years
July 2022 by Elle Fara
Pharmacist arrives when they want, meaning customers and patients that were foolish enough to arrive when the chemist opens are left waiting an excessively long time.
April 2022 by Kumudchandra Apabhai Patel
Always very Helpful, No delay to send Medicines, and Very Carrying Staff.
January 2022 by David Rudd
Very POOR service. Repeat perception they didn't read properly. They decided that its not due, its 4 every weeks and 2 weeks. ?????????????
January 2021 by Mr G
How slow can it get?! I have seen people leave after waiting too long. Social distancing is virtually non existent. Not good at all.
