November 2023 by Tex Ranger
Surely the purpose of "click and collect" is to be able to walk in and out under 5 minutes. Not have to go and pick it yourself because the shoper worker can't understand there's a difference between Stainless Steel and Mild Steel. Try welding Stainless Steel with Mild Steel MIG wire!
November 2023 by Mike Wood
Staff great but, stock availability pitiful, went to purchase a replacement headlight bulb, (originally purchased from Halfords), guess what, no stock, and no information about about when they would be available. No stock of a better bulb, with again no information about when they would be available.So I ended having to buy 2 (inferior) bulbs.
October 2023 by Nicole Josephine
Took my car in today for two tyres and tracking. Second time I?ve used this place is a few months with my Mrs first having her tyres done here. We can?t fault Adam and his team. They?re always polite, reasonably priced and aim to get the job turned round asap. Really happy with their service and happy to recommend them. Thanks so much. Will be back soon for whatever needed next!Services: Tires
September 2023 by Stefan Novacevski
They failed my mot on some aspects that were totally OK. I went to two other independent garages who both said the reported fail issue should not have been an issue. Avoid using halfords for MOTs even if they offer it free as part of membership. Its purely a means to invest unnecessary work with them.
August 2023 by Helen Barton
Visited yesterday with my daughter who had a few issues with her first car. Matthew from the auto centre was excellent taking a look at the car & fixing a couple of the issues there & then was amazing. I would highly recommend. We also had a good experience with the store who sign posted us to the garage. Fantastic service.Service: General repairs & maintenance
July 2023 by Steve Wand
Booked my car in for an MOT, presumed I pop it in at 830 before work as I was told on the first to drop it in first thing. Got there to be told rudely by the MOT guy that I was late and I'd miss my appointment spot and now he was fully booked. I had nothing on my text or emails to confirm it was a 8am appointment only that it was booked for the 18/07. Fair enough, I missed it and if this was explained polity then I'd accept and rearrange but to be barked at was pretty shocking. Specially as on the Friday I'd drop my car in at 8:30am for a service and it wasn't finished until 6:20pm making my son late for a party, Did I shout at them...no. Shocking service from that individual at Halfords. Which is a shame as some of the other staff there are pretty good.Service: General repairs & maintenance
July 2023 by Simon Gildea
Shoddy workmanship on a clutch replacement that then caused the car to break down completely!Then you have to deal with lying about waiting times and what's actually wrong with the vehicle when taking it back.Take the car in on a Sunday and then only hear on Tuesday (after ringing them) that they can't even look at the car until Friday!So that's acceptable is it?You're not doing us a favour, it's your job!
July 2023 by Mandi Ingram
I can go straight to what I want, would have liked more products except just one can so had to buy something else. Pleasant staff but lady could learn to smile, would be better but still does her till work well.
July 2023 by Tommy Zee
Took my car for 2 new tyres fitting and 4 wheel alignment. When picked up my car it was waving all over the road and traction control light kept coming on. Not sure what they have done but they definitely havent done any wheel alignment. I went to Kwik fit for a free aligment check as was concerned and they confirmed to me that aligment wasn't recently done and it was actually really bad. Contacted customer service and meant to hear back withing 48 hours. 4 days later nothing. Contacted them again. 2 days later got reply from clueless Chloe Clougher from their customer service. She had no idea what was happening so had to explain to the 3rd person my case. Initially she offered to book me for wheel alignment to correct their 'mistake' and asked me to pick suitable date and time and which centre as I told her I wouldn't go back to halfords Rayleigh. Picked a date, messaged Chloe and never heard back from her again, even after sending another email to her day later.I have opened a case on Paypal now and will get my money back that way. Will never use Halfrauds Autocentres again.
July 2023 by karl bristow
Came here recently to ask about changing a tyre on my bike. When it was apparent that the tyre was quite tight to get on and off due to being a racing wheel, I was quoted two to three days for the job to be done! It's still a relatively simple job! Took my wheel to Halfords in Westcliff and the woman in there did it immediately. The guy in Rayleigh just didn't want the hassle!
July 2023 by Zsolt Liga
Top customer service for the cycle, ask for an appointment with them, and you won't get disappointed!
June 2023 by Shirley Cuming
This is a nice store it had everything we wanted. It was fairly busy when we were there. They could do with some more staff. We needed assistance and there seemed only 1 assistant and he was also on the till.We didn't have to wait to long and he was very helpful and pleasant.
March 2023 by Zec Richardson
Popped in to grab coolant and even though there wasn't many people in there, the queue at the till was very slow.Also no disabled parking spaces
January 2023 by Anthony Morriss
Popped in to get tyre weld ended up impulse buying everything else windscreen wipers, rain displacement expensive but totally worth it WD40 and their was other bits so BEWARE
January 2023 by James Aslam
Great service NEW MOT guy very Knowledgeable & very helpfull will defo be going back there any time there's an issue needs looking at on my car!! Highly recommended top service!!
