November 2023 by emilyblackmanmakeup
How are you ever meant to collect a parcel from here??? It?s only open 8-10am craziness it?s not Covid anymore!!! And whenever I go there isn?t even anymore to park to go in and grab my parcel. Shambles
October 2023 by Lloyd Davies
They have really gone down the pan. Parcels lost or likely stolen. Think they are at it all all levels. Where is all the undelivered stuff going ?!!
April 2023 by Steve H
Get a grip Royal Mail. 0800-1000 is not acceptable in the 21st Century. No wonder your business is on its knees and risking losing its "Royal" accreditation. Working people have no chance and your competitors have more sensible options. Time for a massive rethink. as your delivery times are no longer predictable. It used to be first thing in the morning. Now, with staff cut-backs, it can be any time of day. People do not stay home all day for your convenience.
January 2023 by Foxtrot Whisky
You cannot collect a parcel here. Opening times meaningless, been on 4 separate occasions during 'open' hours and it's boarded up every time, not a human in sight to speak to.
January 2023 by idontsmile666
Joke of a place, only open from 8 to 10, how can I pick up parcels when I work from 8:30 to 17:00, short answer, I can't. The cards have the option to leave it with a neighbour, why didn't you? Let me guess, COVID...
November 2022 by Elliott R
Every time I go to this place you?re shut! How about a bit of organisation and post some reliable opening times on google! Myself and three other people standing outside feeling done over, having ventured out and spent however much on parking. Says 8am to 10am. Not once has it been open when I?ve tried to pick a parcel. Past or present?
October 2022 by Leon Todd
Closed every time I come here, absolute joke of a delivery office. It's not hard to update your opening times online.
October 2022 by Dan Scarrott
Don?t try and collect here!The opening hours on the door say 8am to 10am but I?ve been twice within these hours and the doors locked pointless office.
October 2022 by László Szabó
Opening times needs editing!
October 2022 by Daniel Scarrott
Don?t try and collect here!The opening hours on the door say 8am to 10am but I?ve been twice within these hours and the doors locked pointless office.
September 2022 by Jackie Singleton
I walked for twenty minutes in the sweltering heat to the Royal Mail Collection Depot in Rayleigh today (Friday 12th August) in order to collect a parcel that Royal Mail had been unable to deliver yesterday. I arrived at 12:30 and despite the notice on the wall stating that the office should be open between 12:00 and 2:00 the door was locked. There was no notice on the door to explain the reason for this and on calling the telephone number on the website the number was unobtainable. I waited for ten minutes and tried again without success. Other delivery services will deliver to a neighbour and although Royal Mail has a service whereby delivery dates can be changed, despite attempting to do this on numerous occasions we have never been successful.We have a really lovely, helpful post lady but she is being let down by Royal Mail backup services. Over the past few years Royal Mail postal charges have increased exponentially with the service deteriorating. It is very sad that one of our national institutions is failing so dismally.
July 2022 by Anna Malska
Where should I park ? Why is delivery office in such an awkward location ? ????
July 2022 by Ron Howard
This is rubbish delivery ,waiting indoors ,bell works ,knocker works, they don?t give time to let you open the door and there gone ,it?s no wonder the courier services are takeing there work ,on a plus note they very good at JUNK MAIL !!'!!!!!!!
May 2022 by Dean Chalkley
Never leave with neighbour or at a safe place. Always take back to the depot and then close early unlike other delivery services.
May 2022 by Tom Smith
Royal mail are useless, they keep failing my delivery saying my address is inaccessible despite the fact its not.