January 2025 by Sadam Baggs
I made the mistake of ordering from here on New Year?s Eve, this was hands down the worst takeaway I have ever had.
We ordered using JustEat, only 2 pizzas and a Calamari. The delivery time moved forward every 10 minutes until it was over 2 hours late, when the food arrived there was only 2 pizzas passed to me individually - no bag to store the pizzas keeping them hot.
These pizzas looked like they had been sat there for a very long time and were completely stone cold to touch! They looked awful - I will attach the pictures. Just to add the calamari had been missed off and when we called up a lot of times there was no answer.
Do not make the mistake of ordering from here!
December 2024 by Alexander Wilson
Went for Dad?s birthday lunch, made all the more special thanks to the service. Thank you Hannah!
December 2024 by Andy Quelch
Over prized and under whelming
December 2024 by Vikki Ray
Don?t bother ordering on Deliveroo. Over two hours later and liaising via the delivery driver as no one picks up the phone there to be told they have run out of dough so can?t fulfill your order. Only have one chef in and customers in the restaurant take priority. Apparently they can?t switch off ordering as the manager isn?t in. Hollow apology offered and nothing else.. now sat here at 9:20pm with no dinner!
November 2024 by ella layton
Ordered a pizza and it was delivered 45 minutes late from the delivery time they gave me and it was stone cold, will never use them again a complete waste of money
November 2024 by Chris Tanner
The service in the Rayleigh PIzza Express is consistently terrible. Always slow and understaffed.
November 2024 by Gavin Hey
Fantastic service from Emily and amazing food from the kitchen team. Would have taken photos but it went down to quick.
November 2024 by James Crawford
Didn't have what we ordered, and then forgot about our order so waited 30 mins for dough balls. Waitress very apologetic & looked after us thereafter. Restaurant seemed understaffed. Food was good when it arrived.
October 2024 by Liz Street
Great meal, and good service, despite staff being very busy. Appeared to be only one waitress tonight.
October 2024 by Smiffo
Been a while since coming to a pizza express. Wow, have the pizzas got smaller? The lack of toppings was incredible, wish I took a picture of it now. The profit margin must be Incredible on my £15.95 pizza. Walked out still hungry, never again. Plus delivery riders constantly standing next to where we were eating was off putting too.
October 2024 by Wayez Ahmed
Came on a quite day. Still very slow service. No one on the front desk. Long wait!
October 2024 by Gill LeGrave
Sadly the food was very poor and bland, a Caesar salad looked as unappetising as it tasted, a Romana Pizza bases black, very burnt with almost no toppings. The table service was ok but the two chefs looked as if they could hardly be bothered and completely uninterested in the food they were preparing. Very disappointing, should have complained but just wanted to leave.
October 2024 by Poppy Place (Swanny)
Worst Pizza Express I have been to. Service slow, waited 20mins for starter, starter plates not cleared, then waited 25mins for main course considering the place only had about 6 tables to serve, no excuses. Pizza warm, not full of toppings, half with peppers smudge of BBQ sauce centre of Pizza. Deserts another 20min wait. Overall worst Pizza Express I have been too.
October 2024 by ben lee
Not good, silver rewards says you get free dough balls, not the case!
Pizza was terrible, the manageress was very rude. Only 4 people in the restaurant.
Never again Pizza Express.
September 2024 by Rob Garnett
Slow service, they appeared very understaffed - I felt sorry for those rushed off their feet. It?s was 6pm on a Sunday!!
Neither the starters or mains came out together so having to wait around. Quality of the food average, pizzas are like cardboard, edges burnt and cutlery not sharp enough to cut. Expensive and totally flat atmosphere.
We won?t be rushing back anytime soon, shame as we used to enjoy Pizza Express.
