March 2024 by Ryan
Fantastic support and customer service by Hilton.Thank you very much.
March 2024 by David McDonald
Have been dealing with Rob, Hylton & Dave for over 25 years & have always been very satisfied with their service. Have also sent many customers of my own to their shop to choose wall tiles from their extensive kitchen/bathroom tile selection & all customers have reported back how helpful they all were. I have no problem in recommending a great company.
February 2024 by Daniel Johnson
Really helpful, brilliant service, we would not hesitate to recommend
January 2024 by Coach Graham
My wife and I have used Essex tiles many times and found them to be amazingly good. They offer great advice and have always been super helpful. We simply wouldn't buy tiles anywhere else!Graham & Marcella
October 2023 by Ren DeFreitas
Excellent products and great freindly service, very happy with my Italian porecelain floor tiles
June 2023 by Gareth R
Rob has been so helpful in selecting tiles and arranging delivery. Then when plans changed, he collected and stored the tiles for us before re delivering them when needed. He also rapidly sourced a few extra when we didn?t have quite enough. Essex Tile design has gone above and beyond, a fantastic range and fantastic service. Thank you Rob
June 2023 by Geoff Grove
Good advice from Rob (I think) and was able to purchase more adhesive and return what wasn't used.Easy to park and load, nice shop with plenty of choice. Recommended!
June 2023 by Tony Power
1st time we've used them ,excellent range of tiles, friendly & helpful staff. Would use them again.
October 2022 by Tamara Postoj
Excellent choice of tiles. Staff are really helpful and go above and beyond. Special thanks to Rob.
October 2022 by Mayfair Electrical
Very helpful and lots of stock
October 2022 by trevor deykin
We have been using this shop for over 20 years. They have always been very helpful in making our selection. The choice they have in store is excellent and their service is second to none. Thoroughly recommended.
October 2022 by wells988
Excellent service, good communication, great tiles. Polite friendly and efficient - very happy with Hylton and the service from this company, highly recommended
October 2022 by michael roberts
The two guys, imagine owners, we dealt with at Rayleigh Tiles could not have been more helpful, understanding and sympathetic to our requirements. Excellent customer service to a level we thought was a thing of the past. Well done Essex Tile Design. Will have no trouble recommending, thanks.
October 2021 by David Thomas
Grear shop, knowledgeably and we'll stocked
October 2021 by Barrie Bowdler
We had water damage to our Bathroom and went to Essex Tile Design to attempt to match 13 year old tiles. As I guessed the tiles were no longer made but ETD made every effort to help us find the same size tile in almost the same white colour and style.We ordered a quantity of tiles and they were collected a few days later.When our Tiler was doing his job, he realised that he was going to need extra tiles so we rang ETD and ordered another box.This was a Tuesday and their next delivery would have been Friday but it was a Bank holiday so with the Monday also, the tiles would not have been delivered to them until the following Wednesday.As we had the Tiler on the job for a few days longer, ETD went out of their way to organise a special delivery by the Wholesalers so we were able to collect the following day and the work progressed on schedule.ETD did not have to go that extra mile but they did and save us extra tiler's costs.We have had a great experience with them and cannot recommend them highly enough. We will be moving home soon and expecting our bathroom to be renovated so we will be back at ETD to experience their exceptional customer service.
