October 2023 by Natalie Walker
Bought items from the clearance unit and got amazing service and really reasonable deals. I?m very impressed. Conor was really professional and answered all questions. Thank you.
October 2023 by Martin Luckman
Our new bathroom is beautiful and Michael our fitter was very conscientious and paid great attention to detail leaving our home clean and tidy throughout the job , I would recommend Michael and this company to anyone.
September 2023 by David Rolfe
Delighted with new bathroom & en-suite. The quality of products and workmanship by Ben and his support team was superb. Process was seamless, very happy to recommend.
March 2023 by Kevin Hedgecock
An excellent installation by Paul Lucas and his team when fitting our new kitchen. He kept us fully informed all the way through the process and took away the waste everyday keeping the site clean and tidy.The finished kitchen looks fantastic and we are very pleased with both the quality and workmanship.Paul Lucas came to us via recommendation and I would certainlyrecommend to anyone considering a new kitchen.
October 2022 by Nigel Willsher
Excellents service and competitive price. Good value for money and installation was carried out tidily and efficiently by friendly experts.
October 2022 by Jae Bray
We could not be happier with this company from the first visit to the showroom to completion, and after completion support, everything was of an excellent standard. Staff were extermely knowledgeable, polite and gave as much time as needed to ensure we received the products, service and finish we wanted no matter how many questions we had. Paul and the two ladies in the showroom helped us choose the right products, colours and materials that have given our new shower room that wow factor. Our fitter Michael was superb, a great craftsman, hard working and ensured our home was clean and tody at the end of each day before he left. All our old fitments, tiles etc., as promised, were removed from the site within a day. After service is also excellent, a small problem was resolved on the same day as our call. This is definitely a company that takes pride in providing excellent service in all aspects of it's work and relationships with it's customers.
October 2022 by Allison Hunt
Daniel from Paul Lucas bathrooms did our en-suite everything was perfect the items we choose looked great and Daniel did a fantastic job it was a pleasure to have him in our home he worked hard and even cleaned/tidied up every night! Would use the firm again for any future job.
October 2021 by Marilyn Moran
Thank you Shaun and Steve for a perfect transformation of our bathroom a very professional job nothing was too much trouble for them would highly recommend them
October 2021 by MXRC RACING FELTHAM
Amazing place amazing people.. the service is second to none... seriously recommend
October 2021 by R Howlett
Very professional and great bathroom! Thanks
October 2021 by Dave Sturdy
Excellent from start to finish, Ben who installed the bathroom was brilliant. Paul Lucas was excellent from design, selecting the sanitary ware and providing advice on what will look good and were not disappointed! Thanks again. Highly recommend.
October 2021 by Roy Clare
We had a great experience. Paul is a through and through professional. His showroom has ample stock to enable good choices. Our new showers and downstairs loo feature top grade, value for money products from his range; and the installation was done faultlessly, to time and budget, by qualified members of Paul?s extended family. They completed the job with minimal disruption to the household, leaving everything spotless. We are delighted.
October 2021 by David Bull
Our en- suite has been transformed !! We had Paul Lucas Bathrooms fit out our en-suite bathroom. I have to say the service and finish are excellent and it has totally transformed the room. The fitter Dan was very diligent, friendly and nothing we asked was too much trouble for him. I now have a happy wife and would recommend Paul Lucas bathrooms to anyone looking for a quality job.
October 2021 by J W
unfortunately I shall not be using Paul Lucas to do my bathroom.He came to give me a Quotation on a Ensuite bathroom He stayed no longer than 4 minutes Didn't measure the room randomly pulled a number out of his head for a quoteWhen I told him we would supply the stuff for the bathroom I was quickly put in my place and told he will not be doing it unless he uses his supplier which is understandable but there was no need to be so abrupt and rude at the end of our brief meeting he handed me his catalogue and walked away customer service definitely needs to be worked on But there's always a silver lining the lady I spoke to on the phone had an absolutely outstanding capability of talking to customers and making them feel very ease she was very polite and very helpful.2 STARS JUST FOR THE LADY ON THE PHONE
October 2020 by Andy Collins
Helpful, polite and friendly
